@xbommele Hi, if you use the 4G mobile data, are you able to the log into the Deco APP? And may I know when did this issue start?

@Snedvridenpanda Thank you very much for the further update. I would like to forward your case to the senior engineers and please check whether you are able to get an email from us.

@NeilHoop Hi, may I know when did this issue start, like after a firmware upgrade or OS update? Are you able to turn on the airplane mode on the smartphone again? Please also sign out the Deco APP...

@Damuz Hi, currently, the firmware above 1.5.0 (HomeCare model)has supported IPTV on satellite units. For Deco X20 V2, the HomeShield model, the latest firmware 1.1.3 supports IPTV on satellite units...

@IH_Guy Hi, thank you for the feedback. The VPN pass-through on Deco is enabled by default. Did you also use windows built-in GlobalProtect client, for L2TP VPN connection? Would there be any error...

@SnowTuffs Hi, Thank you for the notification. For your case, I would like to forward it to the senior engineers, and please refer to the email for further assistance. Thanks again.