@Klawrence21 Nice to see you again. Have you tried to run a hardware reset on the E4 or what troubleshooting you have done so far? May I know how long have you had the unit and when did this issue...

@M9user01 Hi, even though I cannot provide the ETA of this firmware, I can assure you that this feature is on the top priority of the feature request. Without a solid promise from the engineers, I...

@samb84 Thank you a lot for the update and have a nice day.

@Helios451 Hi, when you run to the error message” Failed to connect to 'Network' message”, what is the LED status on the satellite Deco M5, flashing red? Are you able to record a video clip about the...

@GothFebrio Hi, thank you for getting back to me. In this way, the channel width might not be the problem of the slow speed on the 2.4ghz. Did you test the speed via the main Deco X60? For your...

@Rafael_R Hi, is it only the main Deco that had this randomly power-off issue? Have you tried to do a factory reset on this unit? In case it is a power supply issue, are you able to plug this Deco...