May I know how do you connect your Deco units when you encounter such issue? Will appreciate if you can provide a simple network map. Thanks.

Dear Janoost, Your valuable suggestions is much appreciated. In fact some of the advices we are already considering: 1, show connection type between decos, wireless(2.4GHz, 5GHz signal strength),...

Hi All, We have noticed this issue and found a solution on this case. The new firmware version 1.1.5 which has been confirmed solving this issue will be released in this week. If you can't wait for...

Dear Customers, Recently we get several feedback that the Deco system cannot work reliably in some cases after upgrading the latest firmware version ( 1.1.2 Build 20170725 Rel. 55542). The phenomena...

It will be released soon before next week.

Thanks for your feedback. It's an error in the description. Have corrected.