@danyboy72 not sure if their is any other 3rd party firmware support for it that could override and reset it like OpenWrt or DD-WRT etc

@danyboy72 this video may help if you want to explore inside to reset IF reset button is broke ------at your own risk How to reset any router : when the reset button is broken or not working properly...

@danyboy72 options - either send it back and get a refund through ebay or risk it and take cover and see if reset button is loose maybe.

@danyboy72 well then i` guessing you bought a dud and the reset button is faulty, which version is it v1 or v2

@danyboy72 read the edit

@danyboy72 when you put a pin in the reset hole and the router is switched on can you feel a button being pressed inside (small black button) and do all the lights flash on the router come on and go...