Forums/
Tapo Smart Camera
Monday
UPDATE Got this messagem from the tech team: "Hi there, Please stay tuned for the new firmware update, 1.4.1 for C200, and 1.4.0 for C100. Check if the camera can be more stable after updating. "...
1HELPFULS
Forums/
Tapo Smart Camera
a week ago
@J_Leal As of now (JAN 16th) the problem is still happening. I have four cameras (two C100 and two C200) and since I first reported this issue, at least one of the cameras is offline during that day....
2HELPFULS
Forums/
Tapo Smart Camera
a week ago
@J_Leal As of now (JAN 13th 2025) the problem still occurs, randomly, in one of my four tapo cameras. No other devices are affected.
1HELPFULS
Forums/
Tapo Smart Camera
2 weeks ago
@J_Leal UPDATE At this moment, this particular camera is offline in the Tapo app, if I connect using my phone data. If I connect to the same wifi network, it immediately shows as online. I can also...
0HELPFULS
Forums/
Tapo Smart Camera
3 weeks ago
@Solla-topee, more info: At this moment, I have two cameras that have the same problem, which were the two whose firmware I updated last week: a Tapo C100, Hardware 4.0, Firmware 1.3.14, and a Tapo...
0HELPFULS
Forums/
Tapo Smart Camera
3 weeks ago
Hi @Solla-topee, 1. How about the LED status on the camera when it shows offline on the Tapo app? It remains green, unchanged. When I later connect to the same network and it shows online again, I...
0HELPFULS