Yes apologies - I will try the same later this evening. @Andrew155 how did you reset it, just by pressing the button on the back?

Hardware issue? That wouldn't explain why mine did work, until I updated the firmware. I'm really struggling to believe that all of us have been sold defective units from Amazon, bizarre situation....

@Andrew155 That's very interesting! So did you remove the satellite completely then add it as a new one? Would you mind posting a screenshot of your topology, please?

@ommoti Interesting! Let us know what the support call identifies, if anything!

Probably a stupid question, but something that just occurred to me - does PLC backhaul only kick in when the deco in question is too far from the main unit to work over Wi-Fi? Previously I'd...

@David-TP Just to Chuck my experience into the mix, I've had this set up for a week, and power line worked for the first day - then when I updated the firmware it hasn't worked since. The deco in my...