@judye Do other devices connected to the Wi-Fi network have the same issue? Does your laptop re-connect to your Wi-Fi if you just close the Wi-Fi button on the laptop and reopen it without restarting...

@Chacha420 Does your son know that it's the random MAC address that makes it possible to bypass the blacklist? If not, and if it's possible, you can try to change the Randomized MAC address to the...

Do the LED lights including 2.4GHz Wi-Fi light, 5GHz Wi-Fi light, and LAN port light all dim upon WAN dropping?

@Raul79 Have you tried any ports on the TP router? Or Disable any QoS or parental control function?

If 8 Mbps dw is the actual speed, only 1 MB/s download speed you will get when downloading something on your laptop, which is too low to be easily noticed. Haven't you noticed it before?

@teoemy Can you tell me the meaning of "activate"? Setup/Configure the router to make it work or something? There are setup videos or user guides on the official website which might help.