Hi @Sunshine , Resetting the device did not work at all. I am providing the requested items in the reply, kindly check below. The ISP is Airtel but I have tried with Jio too both the SIMs are working...

I recently updated my device with the latest firmware version available on your site but ever since then I am not getting internet. The ip address is been shown as 0.0.0.0 for which I followed the...