@ceejaybassist you can downgrade. who said you cannot? possibly that's your cache making the problem.

@pplante19 it's hard to pinpoint this. if I were you, I'll remove all other devices and test this at different distances. so, I know if this is a distance issue or not. if my test device is working...

@lolo32 there is no way that the device header would be a Chinese model. that's strange. that model is wireless capable. do you have any screenshots to prove that?

@pplante19 1. don't try to change your region and expect a new firmware pushed to you. even if there is one, you wouldn't be able to install it. CA firmware is customized for Canada only. i.e. you...

@RicardoVzqz so here's the guide, you can either follow this guide which I sent earlier. read it carefully. don't expect others to correct your settings. https://www.tp-link.com/en/support/faq/3363/...

@KJK can you explain a little bit more on this: https://www.tp-link.com/en/support/faq/3363/