@Hank21 in the same post you link to the beta version of the EAP firmware, which includes the EAP620 HD from v2 and above. Does this mean that whatever new feature comes about will not be included...

@Brian-C I got in touch with their support team, but in the end I ended up factory resetting my router, which fixed the issue.

@Fae 1. 4 Devices, a router, a switch, and 2 EAP (see models in signature) 2. yes, only the router appears disconnected, all the other devices are connected and in sync 3. No, other than regular...

@d0ugmac1 thanks, but I can't use the Omada controller to update the firmware because it is disconnected. I need to find a manual procedure.

@d0ugmac1 has this been confirmed elsewhere? Also, I guess I need to figure out a way to revert the firmware outside of the Omada controller if so.

My router disconnected this morning from Omada controller, and I haven't been able to make it reconnect. I have power cycled all devices and still not able to get it to connect. Is there a way to...