Kevin_Z wrote @Eltan Hello, This issue may need to escalate to our engineers, and they will email you, if you are willing to do further analysis, please check your inbox and respond. Thanks for your...

@Kevin_Z it failed again, I have done the cloning of MAC address as suggested.

Kevin_Z wrote @Eltan Nope, you need to connect the PC to your modem first, ensure you have a stable connectivity, no dropouts at all, it is suggested to monitor this for one day or two days. If the...

Kevin_Z wrote @Eltan Hello, when do the MAC clone, you need to connect the specific PC to the LAN port of the AX50, but please ensure this PC do have a stable internet connection from the modem when...

Kevin_Z wrote @Eltan Yes, please try to do MAC clone on the AX50, ensure first you can get a stable connection by connecting a PC to the modem directly, then connect this PC to the AX50 LAN with a...

Will do this after my working hours. Thanks for the fast reply. Will update this thread if it works.