WiFi connectivity issue
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
WiFi connectivity issue
Model : TD-W8968
Hardware Version :
Firmware Version :
ISP : bsnl
Product Name: Pavilion g6- 2202tx C0P15PA
Operating System: Microsoft Windows 10 (64-bit)
Product name : Pavilion g6- 2202tx
Product number : C0P15PA
OS : windows 10 (64 bit) v 1607
location : Mumbai, India.
Router: TP-Link TD-W8968 N300 Wireless ADSL2+ Router
Security Details:
Network Authentication : WPA2-Personal (best/recommended)
WPA group rekey interval : 0
WPA encryption : AES
WEP encryption : disabled.
ISP : bsnl
wifi driver : Ralink RT3290 802.11bgn Wi-Fi adapter
This hp laptop is connected to router using wifi connection.
Issue :
Each time my laptop is started/ restarted, I can not see the this network in network window.
I have to try following things in order to connect to network :
I reboot my router.
I change WPA encryption from AES to (TKIP+AES)
reboot
again change WPA encryption from (TKIP+AES) back to AES.
reboot
Then laptop connects to wifi.
I have to try about steps several times with few variation in order to connect to router.
This issue is specific to this laptop. My mobile devices and other lenovo laptop connects just fine.
Troubleshoot steps tried :
troubleshoot option of windows
[*]tried updating the wifi adapter - but its already up to date
[*]reconfigure wifi router
[*]contacted hp and windows techs
Pl provide some solution.
Thanks!
Hardware Version :
Firmware Version :
ISP : bsnl
WiFi connectivity issue
Product Name: Pavilion g6- 2202tx C0P15PA
Operating System: Microsoft Windows 10 (64-bit)
Product name : Pavilion g6- 2202tx
Product number : C0P15PA
OS : windows 10 (64 bit) v 1607
location : Mumbai, India.
Router: TP-Link TD-W8968 N300 Wireless ADSL2+ Router
Security Details:
Network Authentication : WPA2-Personal (best/recommended)
WPA group rekey interval : 0
WPA encryption : AES
WEP encryption : disabled.
ISP : bsnl
wifi driver : Ralink RT3290 802.11bgn Wi-Fi adapter
This hp laptop is connected to router using wifi connection.
Issue :
Each time my laptop is started/ restarted, I can not see the this network in network window.
I have to try following things in order to connect to network :
I reboot my router.
I change WPA encryption from AES to (TKIP+AES)
reboot
again change WPA encryption from (TKIP+AES) back to AES.
reboot
Then laptop connects to wifi.
I have to try about steps several times with few variation in order to connect to router.
This issue is specific to this laptop. My mobile devices and other lenovo laptop connects just fine.
Troubleshoot steps tried :
troubleshoot option of windows
[*]tried updating the wifi adapter - but its already up to date
[*]reconfigure wifi router
[*]contacted hp and windows techs
Pl provide some solution.
Thanks!