Whitelist Option Deco X20 Removed

Whitelist Option Deco X20 Removed

Whitelist Option Deco X20 Removed
Whitelist Option Deco X20 Removed
Monday - last edited Wednesday
Model: Deco X20  
Hardware Version: V4
Firmware Version: 1.5.5 Build 20240718 Rel 44414

Hi TPlink

 

Could you please allow whitelist option on abovementioned  Deco X20 product ? After upgraded deco application to recent version  I lost access to whitelist option. I bought this product due to previoulsy it has whitelist option ( by registered mac address to limit user who can access my internet network) which very useful for me. Now my 4 X20 are useless since it can not block unwanted user who knew our wifi password.  Please be consistent with your product feature, especially for such useful feature like this. PLEASE ALLOW IT AGAIN ON YOUR DECO APPLICATION EITHER ON IPHONE OR ANDROID VERSION. I REALLY DISAPPOINTED  DUE TO SUCH GREAT FEATURE REMOVED

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#1
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1 Accepted Solution
Re:Whitelist Option Deco X20 Removed-Solution
Tuesday - last edited Wednesday

  @Chrisfer 

Hi, Deco X20_V4_1.5.5 should support WiFi Access Control.

I noticed you mentioned it disappeared after "upgraded deco application to recent version". Do you mean an upgrade to the Deco APP? Can I have the current Deco APP version? Are all the 4*Deco X20 V4_1.5.5, not mixed with other hardware or firmware versions?

 

Please also restart the whole Mesh system once to see whether it made any difference.

If still no WiFi Access Control, please refer to this link to help me submit the Deco APP log:

How to submit Deco APP log

 

Wait for your reply and best regards.

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#2
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Re:Whitelist Option Deco X20 Removed-Solution
Tuesday - last edited Wednesday

  @Chrisfer 

Hi, Deco X20_V4_1.5.5 should support WiFi Access Control.

I noticed you mentioned it disappeared after "upgraded deco application to recent version". Do you mean an upgrade to the Deco APP? Can I have the current Deco APP version? Are all the 4*Deco X20 V4_1.5.5, not mixed with other hardware or firmware versions?

 

Please also restart the whole Mesh system once to see whether it made any difference.

If still no WiFi Access Control, please refer to this link to help me submit the Deco APP log:

How to submit Deco APP log

 

Wait for your reply and best regards.

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#2
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Re:Whitelist Option Deco X20 Removed
Tuesday - last edited Wednesday

Hi @David-TP Thank you for good advice. After restarted a couple times, I had again Wifi Access Control in my Deco Apllication (version 3.9.9 ios / 3.8.215 android), Please note that I bought same version for X20 (v.4) and 4 unit X20 has upgraded to the same latest version. Thank You

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