Deco X20 Speed too slow

Deco X20 Speed too slow

Deco X20 Speed too slow
Deco X20 Speed too slow
a week ago - last edited Wednesday
Model: Deco X20  
Hardware Version: V3
Firmware Version: 1.21.1 Build 20240809 Rel. 75539

Hello,

 

I have since 3 days a tri pack X20's in use. Before this I had a provider specific wifi booster but due to a provider change I got these now.

 

The hardware situation:

- 1/1Gbps Fiber connection XGS-Pon

- Nokia XS-2426G-B modem (Isp)

- Deco X20

- Zyxel MG108 2.5G Switch 

- Everything in Cat6e Hirschmann full-copper

 

- Main deco connected to modem

- Second and third deco wireless connected

- Switch connected on modem

- Deco configured as accesspoint

- Smart-DHCP disabled (i do NOT want the deco to mess around with its own ip choices) 

- Fast Roaming disabled

- Wifi modem disabled

- No QoS assigned

- Latest updates on all deco's

 

The Problem situation:

- Measuring around 950mbps directly measured on either modem (wired and wifi6), Main deco (wired) and switch (wired obviously).

- Measuring around 230mbps wireless (wifi6) on deco.

- Provider does NOT support bridge, so this is not an option.

- Rebooted the modem.

- I have reset the modem.

- Tried to assign another deco as main.

- Removed the switch.

- Tried with only the main Deco.

- Enabled Smart-DHCP (Fast Roaming off)

- Enabled Fast Roaming (Smart-DHCP off)

- Enabled Fast Roaming/Smart-DHCP 

- Reinstalled the whole deco network a few times

- Setting QoS to 900/900 and 1000/1000 and disabling it again.

- Tried multiple other network cables between main Deco and modem, although the wired speed was ok.

- Tried different ports on the modem, no difference.

 

- I loaned a X50 v3 from someone and it was perfect.

- With a M4 v3 which I had laying around I had exactly the same issue, but they are known for their horrible speeds.

- I loaned a Netgear from someone, no issues.

- Placed a switch between the deco and modem, no difference.

 

We can conclude now the issue truly lies in the X20, maybe firmware related. Or do these things also have crooked chips like the M4?

Now what else can we do?

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#1
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5 Reply
Re:Deco X20 Speed too slow
Wednesday - last edited Wednesday

  @Kameleon1987 

 

Hi, welcome to our community.

It is suggested to follow the guide to  check: Troubleshooting Slow Internet Speed with Deco Devices

You may only enable 5GHz band for Deco network and connect your different wireless devices to 5GHz to test speed for comparison using www.speedtest.net. 

And this guide is also for your reference: How to check the associated/link speed on a wireless client

Please share the screenshots of your test results of actual internet speed and link speed, and the clients model that you use for test if you need further advice.

Thank you and best regards.

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#2
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Re:Deco X20 Speed too slow
Friday - last edited Friday

  @Kameleon1987 

 

I have the same issue.

 

Also using X20's

Main deco behind a 2.5Gbps tp-link switch, 1 directly into the Nokia XS-2426G-B modem 1Gbps port.

 

I'm getting 370Mbps on the 1Gbps over wireless and 400Mbps on the main deco.

I already disabled 2.4 and it doesn't help much (+ 30 mbps or so) but still too slow.

 

Edit: noticed another thing that might be similar, i recently moved. had deco M5 network before and X20 now.

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#3
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Re:Deco X20 Speed too slow
Friday - last edited Friday

  @Marvin_S 

 


I did try with 5ghz on only. No difference.
I did try to forget the wifi in my device and add it again.
I did a reflash of the firmware and am now up to 433mbps. So I am close to the speeds that @Kenny86 is getting too.
- I always use speedtest.net
- I used a singular device only by changing the ssid, so no other devices than only one is connected
Multiple wifi devices showing the same issue
The device used for wifi is a Xiaomi 13, linked with Wifi6 and a connectionspeed of 1200 Mbps. Randomized mac is off.
The device used for wired speedtests is a custom build PC with a integrated LAN (Realtek PCIe GbE Family Controller)
Modem shows Lan 1 Up, 1000 Mbps Full Duplex

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#4
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Re:Deco X20 Speed too slow
Yesterday

  @Kameleon1987 

 

Hi, thanks for your update.

1. Please only enable 5GHz band for Deco network and connect your different wireless devices to the main Deco to test speed and share us the screenshots of the results.

2. Please check the actual link speed following the guide on your tested wireless devices and also share the screenshots of the results.

3. Please share the model and OS of your wireless clients.

Thanks for your cooperation and best regards.

 

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#5
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Re:Deco X20 Speed too slow
Yesterday - last edited Yesterday

  @Kenny86 

 

Hi, thanks for posting question here.

What is your exact network topology? How many Decos do you have and what model are they?

It is suggested to follow the guide to check:Troubleshooting Slow Internet Speed with Deco Devices

1. Please only enable 5GHz band for Deco network and connect your different wireless devices to the main Deco to test speed and share us the screenshots of the results.

2. Please check the actual link speed following the guide on your tested wireless devices and also share the screenshots of the results.

3. Please share the model and OS of your wireless clients.

Thanks for your cooperation and best regards.

 

 

 

 

 

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#6
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