Main Deco mac address

Main Deco mac address

Main Deco mac address
Main Deco mac address
a week ago
Model: Deco S4  
Hardware Version: V2
Firmware Version: 1.6.2 Build 20240828 Rel. 38048

My main Deco is connected to a Zyxel ex3301-t0 in router mode. The Zyxel is reading the deco's final mac address number as F1. The Deco app and the label on the base of the Deco says F0.

 

I'm having a problem whereby the Deco is connected, but no internet. Removing and re-attaching the ethernet cable has no effect. I have to power down, then power up the Deco to re-establish internet connection. This problem is random and occurs about every 2 days. The Zyxel is not losing internet connection. I have a Ring alarm hub attached to the Zyxcel by ethernet cable and if the internet goes down the ring hub will alert me it has gone to cell connection.

 

All my smart home devices and cameras are connected to my Deco S4 mesh and I need reliability.

 

Do I have a faulty Deco unit?

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Re:Main Deco mac address
a week ago - last edited a week ago

F0 is wireless mac address and F1 is ethernet mac address.

 

Just given the Deco a reserved ip address in the Zyxel router to see if this cures the problem. I noticed the dhcp lease time is set to 2 days.

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Re:Main Deco mac address
a week ago

  @aperge 

 

Hi, thanks for posting question here.

It is suggested to troubleshoot following the first situation in this guide:

The internet connection is unstable or suddenly stops working when connected to the Deco network?

Please share details results of the steps you try if you need further advice.

Best regards.

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