Re450 shutdown 2.4 ghz ssid

Re450 shutdown 2.4 ghz ssid

Re450 shutdown 2.4 ghz ssid
Re450 shutdown 2.4 ghz ssid
2025-02-03 21:44:36 - last edited 2 weeks ago
Model: RE450  
Hardware Version: V4
Firmware Version: 1.0.20 build 230213 rel.55420n

Hello

As in subject, i have configured re450 to extend 2.4 and 5 ghz network of the main router with different ssid. I noticed that every day suddenly 2.4 extended signal disappear, seems that extender shutdown arbitrarily the 2.4 signal. So many client drop because they doesnt support 5 ghz. I think is a behavior correlated to high speed mode. Any idea? 

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Re:Re450 shutdown 2.4 ghz ssid-Solution
2025-02-07 03:05:48 - last edited 2 weeks ago

Hi@Gigiooo,

If you are experiencing intermittent wireless connection on the range extender, please refer to the following suggestions:
1. Confirm the extender is properly located based on How to place your wireless Range Extender for optimal reception and performance.
2. Make sure the firmware on the extender is up-to-date.
3. Enable “High Speed” mode.
4. Disable Parental Control or Access Control (Blacklist/ Whitelist) on the host router if they have been enabled for the extender.
5. Turn off Band Steering (also called "Smart Connect" or "Whole-Home Wi-Fi") and set up different Wireless names for the router's 2.4Ghz and 5Ghz Wi-Fi.
6. Fix the wireless channels on the host router, such as channel 11 for 2.4GHz.
 

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Re:Re450 shutdown 2.4 ghz ssid-Solution
2025-02-07 03:05:48 - last edited 2 weeks ago

Hi@Gigiooo,

If you are experiencing intermittent wireless connection on the range extender, please refer to the following suggestions:
1. Confirm the extender is properly located based on How to place your wireless Range Extender for optimal reception and performance.
2. Make sure the firmware on the extender is up-to-date.
3. Enable “High Speed” mode.
4. Disable Parental Control or Access Control (Blacklist/ Whitelist) on the host router if they have been enabled for the extender.
5. Turn off Band Steering (also called "Smart Connect" or "Whole-Home Wi-Fi") and set up different Wireless names for the router's 2.4Ghz and 5Ghz Wi-Fi.
6. Fix the wireless channels on the host router, such as channel 11 for 2.4GHz.
 

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Re:Re450 shutdown 2.4 ghz ssid
2 weeks ago

  @Joseph-TP 

 

Hello, i confirm all your points. Also channel set always on 11. 

 

2.4 and 5 have different ssid

 

Now 5ghz from re450 is functioning but i cant see 2.4 despite all 3 leds on ext are ok. 

 

Now i try to reboot extender and let you know

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Re:Re450 shutdown 2.4 ghz ssid
2 weeks ago

  @Gigiooo 

 

Ok confirm

After reboot of extender everyhing is back ok

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