Deco X50-5G stuck in blinking blue/cyan

Deco X50-5G stuck in blinking blue/cyan

Deco X50-5G stuck in blinking blue/cyan
Deco X50-5G stuck in blinking blue/cyan
a week ago
Model: Deco X50-5G  
Hardware Version: V1
Firmware Version: 1.2.0

Deco X50-5G was updated to the latest beta v1.2.0:   x50-5g-SP1-whole-up-beta-ver1-2-0-P1[20241230-rel33540]_2024-12-31_10.03.32

It had worked well for the last couple of weeks. Then occasionally a solid RED, which I rebooted and it works for a few days.

 

Now, it has a solid RED and when I rebooted, it stays at solid RED.

 

After I press and hold the reset button for a few seconds, now it's stuck in blinking blue or CYAN.

 

Please advise.

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#1
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2 Reply
Re:Deco X50-5G stuck in blinking blue/cyan
a week ago

  @kblee_SG 

I had pressed the reset button one too many times. Flashing blue/cyan indicate it's ready for configuration, but I didn't know how to approach it.

Later I realize I had to use the deco app, which I had forgotten, and also I had to delete the old Deco data in the app.

SSID has defaulted back to Deco_xxxx (where xxxx is MAC ID), and I was looking for the wrong SSID.

 

It's confusing, but I managed to get it back working.

 

However, I'm ready for the next solid RED again. This firmware is not stable enough.

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#2
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Re:Deco X50-5G stuck in blinking blue/cyan
Saturday

  @kblee_SG 

 

Hi, thanks for posting question here.

You may keep oberserving the performance of the Deco network.

It is suggested to contact local technical support for immediate help as well.

Best regards.

 

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#3
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