Help connecting a HB810 Aginet to a Decco Mesh

Help connecting a HB810 Aginet to a Decco Mesh

Help connecting a HB810 Aginet to a Decco Mesh
Help connecting a HB810 Aginet to a Decco Mesh
2025-01-24 20:46:39 - last edited a week ago

I have just got hyperfibre installed with the new modem and I am trying to connect two Be65 units to it as the signal is a bit week outside and downstairs. However the supplied app does not recognise the units as not Aginet and the decco app does not recognise the router. 

Any ideas how to get around this - at the moment I have just plugged one in used that to make a second network for downstairs but not ideal. 

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#1
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1 Accepted Solution
Re:Help connecting a HB810 Aginet to a Decco Mesh-Solution
3 weeks ago - last edited a week ago

  @RachaelA   @ABSID   

 

Hi, welcome to our community.

HB810 is customized model by some ISPs only, which can only be configured and managed via Aginet APP.

But, Deco devices can only be configured and managed by Deco app.

Thank you and best regards.

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#3
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Re:Help connecting a HB810 Aginet to a Decco Mesh
2025-01-25 20:42:48

  @RachaelA I have same issue. Unable to add in deco app.

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#2
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Re:Help connecting a HB810 Aginet to a Decco Mesh-Solution
3 weeks ago - last edited a week ago

  @RachaelA   @ABSID   

 

Hi, welcome to our community.

HB810 is customized model by some ISPs only, which can only be configured and managed via Aginet APP.

But, Deco devices can only be configured and managed by Deco app.

Thank you and best regards.

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#3
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Re:Help connecting a HB810 Aginet to a Decco Mesh
3 weeks ago
I spent a bit of time on this with TP Link support and can confirm that they are incompatible. It's a good enough reason to stick with Ubiquiti in my case.
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