Problems

Problems

Problems
Problems
2025-01-17 17:42:16 - last edited Yesterday
Model: Deco  
Hardware Version:
Firmware Version:

I bought a 3 ud bundle of Deco XE75, but I´m still unsatisfied with its performance. I have a house with 4 floors, brick and mortar built. The carrier fiber (DIGI) comes into the house on my level 2, through . From 2 to 3rd and 4rd floor goes through a CAT6. I follow up your Android app, but I experience all sort of situations:

 

  • Wifi: left active on my carrier router (Zyxel EX3301-TO) and connect to one XE75 by robust CAT6. Same SSID on Carrier route than on Deco
  • Wifi: left switched off on carrier router but only left Wifi active on Deco (same SSID), but left connected to the carrier route with a CAT6 (changed a number of times the physical cable for different ones, with same results)

 

on all cases the wifi stars to downgrade and can keep with app optimisation tool, until the point I loose wifi, with red lights on them.

 

You might imagine even my IoT doesn't retain the SSID irradiated by Deco, and I need to rejoin all IoT individually, despite it's the same SSID

 

Any help will be appreciated.

 

KR, Enric

 

NB if I setup NordVPN I lose SSID internet reason BTW is switched off

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Re:Problems -Solution
Yesterday - last edited Yesterday

  @jevives 

Hi, Thanks for the feedback.

It is recommended to disable the WiFi on the Zyxel EX3301 and set Deco into Access Point mode:

How to set up Deco to work in Access Point mode

 

At the same time, there is a beta firmware for Deco XE75_V1 which is based on the official 1.4.5 version and has optimized the overall 2.4GHz performance.

It is suggested to install this beta and test whether it helps.

Best regards.

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Re:Problems -Solution
Yesterday - last edited Yesterday

  @jevives 

Hi, Thanks for the feedback.

It is recommended to disable the WiFi on the Zyxel EX3301 and set Deco into Access Point mode:

How to set up Deco to work in Access Point mode

 

At the same time, there is a beta firmware for Deco XE75_V1 which is based on the official 1.4.5 version and has optimized the overall 2.4GHz performance.

It is suggested to install this beta and test whether it helps.

Best regards.

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