Massive Ping spikes every 10 to 15 seconds

Massive Ping spikes every 10 to 15 seconds

Massive Ping spikes every 10 to 15 seconds
Massive Ping spikes every 10 to 15 seconds
2025-01-17 07:21:26 - last edited 16 hours ago
Model: Deco X50  
Hardware Version: V2
Firmware Version: 1.6.1 Build 20241010 rel 65389

I have done and read just about everything, I am very frustrated.

 

I have tried multiple efforts to get this system to work, I have tested this with multiple devices, even building a linux machine so that I can ping and graph multiple IP addresses at the same time. I live in a remote area, I dont even see another network using a network sniffer. The Deco X50  3pack is the only wireless system in the house there should be no interference. I have had 2 devices in the same room one plugged in and one wireless pinging at the same time, the physical network averages around 5-10 ping to the first hop after my router. The wireless device averages 20 ms however every 15 to 20 seconds there is a massive ping spike anywhere from 150ms to 300ms.

 

Things I have tried

1. Multiple devices while physically connected and pinging from another device. I am positive that it is the Deco Wireless exactly the same symptoms for all the devices and its reasonably regular. 

2. I have turned of Mesh, Beam forming and all the other suggested tools one at a time, Beam Forming did help a little it made the regular traffic better (lower ping) 

3. I have changed the 5gb channel width, 80 seems to have improved things a little. (may be i am just hopeful :))

4 I have prioritized traffice with QOS, and removed all other devices so just the two laptops and the tablet. 

5. I have gone through every setting on the deco and still have not found anything that works.

6. I have run the duel ping for hours and it is consistently there 

7. I have the router rebooting every night 

 

The only thing I have not tried is disabling the 2.4ghz wireless. I feel that this thing should work properly with it. 

 

I bought this system because I wanted better connectivity, which I do get (coverage is great) but the ping spikes are killing me. I work on video conference a lot and it is really noticeable I have to turn my video off or plug into the wired network.

 

HELP

lag spikes

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1 Accepted Solution
Re:Massive Ping spikes every 10 to 15 seconds-Solution
16 hours ago - last edited 16 hours ago

  @ratfood 

Hi, Thanks for the feedback.

Did you only observe the massive ping spike over a wireless connection? Have you also tested the Ethernet cable connection to the nearest Deco?

May I know how many online clients are connected to Deco Mesh?

 

If possible, connecting the satellite Deco X50s via Ethernet cables to establish Ethernet Backhaul should greatly improve the network connection latency.

General questions about Ethernet Backhaul feature on your Deco

And for now. there is also a new 1.6.4 firmware for Deco X50_V1, it is also recommended to install this firmware to see whether it helps:

Deco X50_V1_1.6.4 Boosted Network Stability for Smart Home Devices

 

Thank you very much and best regards.

 

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Re:Massive Ping spikes every 10 to 15 seconds-Solution
16 hours ago - last edited 16 hours ago

  @ratfood 

Hi, Thanks for the feedback.

Did you only observe the massive ping spike over a wireless connection? Have you also tested the Ethernet cable connection to the nearest Deco?

May I know how many online clients are connected to Deco Mesh?

 

If possible, connecting the satellite Deco X50s via Ethernet cables to establish Ethernet Backhaul should greatly improve the network connection latency.

General questions about Ethernet Backhaul feature on your Deco

And for now. there is also a new 1.6.4 firmware for Deco X50_V1, it is also recommended to install this firmware to see whether it helps:

Deco X50_V1_1.6.4 Boosted Network Stability for Smart Home Devices

 

Thank you very much and best regards.

 

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