@MikeFlash 

David has included the link in an earlier reply to you , if you go back and find the attached reply , click on the highlighted link , it will take you to the relevant page , you can then select your 1.2 version of the beta firmware and " manually" download it to your x50 .

to do this the instructions are included as well on that same page . But basically to need to find the ip address of the specific x50 that's causing you the issue ( which you'll be able to see from finding the x50 on your app), then open up a web page google , safari etc , put in the ip address and it will open up the online homepage of the x50 in question , go through the menu and find update firmware , attach the beta firmware  and install it . 

  @MikeFlash 

  @AlickRadcliffe 

Hi Alick, thanks for the replies.

Unfortunately, issue still the same. Had my firmware updated. Anything I might miss?

:(

  @MikeFlash 

morning Mike 

definitely sounds like an issue with x50 rather than firmware etc , I'd push it back to David at To link for advice , without having it in front of me it's a bit hard to sort out over a keypad . Good luck 

  @AlickRadcliffe 

Thank you very much Alick for the time and help, really appreciate it mate.

Do hope this issue gets resolved soon. Just got this deco set last July 2024.

  @MikeFlash 

Hi Mike

Youre more than welcome 

  @MikeFlash the only other thing I think I'd do ( and you've probably done it already , delete it from the app and off your account totally and factory reset the x50 , move it really close to your master , and set it up again getting it to connect directly to the master , once you've done that power everything off and move the x50 back to where it should be , power everything back on in sequence from master out to the duff x50 and see what happens , I think after that I'd try and set it up locally to the master and connect it with a cat5 / Ethernet direst to the master , just to see what happens when it's connected via copper rather that wirelessly.