Archer VR1210V V2 problem VOIP TIM (DNS SRV record are not supported)

Archer VR1210V V2 problem VOIP TIM (DNS SRV record are not supported)

Archer VR1210V V2 problem VOIP TIM (DNS SRV record are not supported)
Archer VR1210V V2 problem VOIP TIM (DNS SRV record are not supported)
2025-01-13 08:28:14 - last edited 2025-01-15 11:34:02
Tags: #VoIP
Model: Archer VR1210v  
Hardware Version: V2
Firmware Version: Archer_VR1210vv2_0.1.0_2.0.0_UP_BOOT_agc3000(240527)

I've bought the modem to use with my ISP TIM.

The connection work very well the problem is VOIP.

My ISP provided me the outbound proxy but the modem is not capable to resolve the IP address due the need of a DNS SRV request.

I've made it work doing on the PC a nslookup of type srv with _sip_udp prefix using the alfanumeric adress (_sip_udp.xxxxx.xx.xxxxx.xxxxx.xx) of outbound proxy to find an address, then a request of type A on that address to find an ip to put in the outbound proxy voip configuration and it work like a charm but is not an accceptable solution.

 

Is it possible fix this with a FW or i've to buy another modem?

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#1
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1 Accepted Solution
Re:Archer VR1210V V2 problem VOIP TIM (DNS SRV record are not supported)-Solution
2025-01-15 10:24:19 - last edited 2025-01-15 11:34:02

 @Mrbean71 I've contacted technical support.

They provided me a beta FW to solve the problem and it has worked.

 

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Re:Archer VR1210V V2 problem VOIP TIM (DNS SRV record are not supported)
2025-01-14 02:47:54

  @Mrbean71 

 

Hi, thanks for posting question here.

Upon checking, Archer VR1210v is a customized model by some ISPs only, we can know much less than common DSL modm routers.

For the VoIP setup, it is suggested to contact ISP or local support to feedback if our common guide does not help. Thank you.

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#2
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Re:Archer VR1210V V2 problem VOIP TIM (DNS SRV record are not supported)
2025-01-14 07:58:29 - last edited 2025-01-14 08:06:05

  @Mrbean71 

@Marvin_S I think you make a mistake...

 

I've bought the router on a big e-shop.

And it is sold on internet every where.

I'm talking about this (Archer VR1210V) router:

 

https://www.tp-link.com/it/home-networking/dsl-modem-router/archer-vr1210v/

 

I think you are referring to an another model the (vr1200v).....

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#3
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Re:Archer VR1210V V2 problem VOIP TIM (DNS SRV record are not supported)-Solution
2025-01-15 10:24:19 - last edited 2025-01-15 11:34:02

 @Mrbean71 I've contacted technical support.

They provided me a beta FW to solve the problem and it has worked.

 

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#4
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Re:Archer VR1210V V2 problem VOIP TIM (DNS SRV record are not supported)
Tuesday
I have the same problem with TIM. Is it possible to share the custom firmware? Otherwise, can you suggest where can I ask for it? Thanks, Luca.
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#5
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Re:Archer VR1210V V2 problem VOIP TIM (DNS SRV record are not supported)
Wednesday

  @Luca77 i've sent an e-mail to support.it@tp-link.com (the mail for technical support for private user).

Try and eventually resend it if they don't answer.

 

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#6
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Re:Archer VR1210V V2 problem VOIP TIM (DNS SRV record are not supported)
Wednesday
Thanks. I sent them an email last week. No answer until now. Anyway, I wait a little bit more and then I'll write again.
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#7
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Re:Archer VR1210V V2 problem VOIP TIM (DNS SRV record are not supported)
Wednesday

Luca77 wrote

Thanks. I sent them an email last week. No answer until now. Anyway, I wait a little bit more and then I'll write again.

  @Luca77 write again...i've write more the once but at the end they answered sending me the FW.

 

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