Not correct speeds

Not correct speeds

Not correct speeds
Not correct speeds
Monday - last edited Monday
Model: TL-PA7017P KIT  
Hardware Version: V1
Firmware Version:

Hello I pay for a 500 mbps internet speed but when i do a speed test it goes to a max of 33, when i downloaded the tp utility the speed stayed the same and the speed on the utility always stays around 200 mbps, but the speeds on the speed test are still 30 even tho i use the utility and i get 200 mbps on the utility, and this makes my download speeds very slow. some apps even go down to 2 mbps while downloading things.

 

ps: idk which hardware version this is but i have just recently bought this on December 9th.

 

 

 

ethernet

 

 

 

wifi

 

 

utility

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Re:Not correct speeds
Monday - last edited Monday

I did not make this earlier when i bought this because i mainly play, games and it did help me stop getting packetloss and lower my ping but it made my internet download speeds much worse compared to the tp link archer T20xu which gave me 200mbps on the speed tests

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#2
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Re:Not correct speeds
Yesterday

Hi  @pannini,

 

If you're experiencing low speed issues when connected to a TP-Link powerline device, there are several potential factors and troubleshooting steps you can take:
    1. Check powerline adapters' placement: Ensure that the powerline adapters are plugged directly into a wall outlet and not into power strips, surge protectors, or extension cords. 
    2. Test different electrical outlets and move them into the same room for comparison.
    3. Check powerline rates between the powerline devices via tpPLC utility/App, you could refer to this FAQ to understand the difference between powerline rate and actual internet speed:Explanation about the Powerline Rate and Actual speed of the Powerline Adapters.
If the powerline rate is too low, refer to this FAQ to see if it will be better: What can I do if my powerline rate is very low?
    4. If the wired speed is normal, only wireless connection is slow, please try to change the Wi-Fi channel and channel width on the powerline extender.
    5. Check available firmware updates and ensure the powerline adapter and extender are both using the latest firmware.

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