Archer AX23 - Weird Game Streaming Problem with Android Devices

Archer AX23 - Weird Game Streaming Problem with Android Devices

Archer AX23 - Weird Game Streaming Problem with Android Devices
Archer AX23 - Weird Game Streaming Problem with Android Devices
a week ago
Model: Archer AX23  
Hardware Version:
Firmware Version:

Hey folks. I am having a weird problem streaming games with the Archer AX23. I will try to explain it as clear as possible.

 

I have two Android devices: the Huawei MatePad Pro 13.2" tablet, and the Ayaneo Pocket Evo handheld.

 

I stream games from the PS5 using an app called PXPlay (even using the official PS Remote Play app produces the same result).

 

The PS5 is on Ethernet, and the devices are using 5Ghz WiFi.

 

Whenever I stream from the PS5, the video experience is choppy and laggy and regularly drops packets and frames. But everything else works fine, including Youtube, downloads, websites, etc. Even streaming PC games from Moonlight + Sunshine from a Windows 11 Desktop (on Ethernet as well), works just fine.

 

I also have a Stream Deck OLED which I also use to stream PS5 games using an app called Chiaki and its smooth as butter.

 

But here's the weird part: If I stream the PS5 from any of the Android devices first, and then immediately switch to the Steam Deck, the stream is extremely choppy with tons of packet loss. However, if I restart the PS5 and only use the Steam Deck to stream, the stream is smooth.

 

But here's another weird part: If either of the Android devices are turned on, the stream on the Steam Deck gets choppy almost immediately. If I turn off those devices, the problem is gone. Even if I keep those android devices on airplane mode, it doesn't help. I have to turn them off. I have tried this multiple times and it always works, and its quite baffling as I have never encountered such a problem before.

 

The PS5 itself has no problem connecting to the internet or playing multiplayer games (pings are stable) whether these devices are turned off or on.

 

I did not have such a problem with my previous Linksys WiFi 5 router, and in fact, used the Huawei tablet A LOT to stream games from the PC and PS5 without any issues. This problem has only cropped up when I got the Archer AX23.

 

It's such a weird issue and I have no clue what to do. I have tried different channel widths and frequencies to no avail. I have tried 2.4Ghz, as well, but no luck. The Smart Connect feature on the router is turned off, too, where there is a separate SSID for 2.4Ghz and 5Ghz. The router is on the latest firmware.

 

If anyone can help me solve this problem, I would appreciate it a lot.

 

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#1
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5 Reply
Re:Archer AX23 - Weird Game Streaming Problem with Android Devices
Friday

Hi  @Mufaaf 

 

Thank you for all the troubleshooting and testing results. Please help us confirm the following three points:
1. Please pay attention to the actual wireless bandwidth usage, is it close to 100-200Mbps?
2. Please change the 5G wireless mode to 802.11a/n/ac mixed for a try;


3. Change the 5G wireless to Band 3 for comparison.

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#2
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Re:Archer AX23 - Weird Game Streaming Problem with Android Devices
Friday

  @Joseph-TP Hi, thanks for the reply.

 

I will give changing the mode a shot, however would it not affect the speed and features of the WiFi 6 devices as the ax provides those protocols?

 

Also, you say 5G Wireless to Band 3. What band specifically?

 

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#3
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Re:Archer AX23 - Weird Game Streaming Problem with Android Devices
Monday

Hi  @Mufaaf,

5G Band 3 is mainly divided into Channels 100 to 116, and Channels 132 to 144.
For wireless mode, it is recommended that you change to 802.11a/n/ac mixed mainly to locate the problem, not to set it this way for a long time.

 

Any update, please reply to me.

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#4
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Re:Archer AX23 - Weird Game Streaming Problem with Android Devices
Monday

  @Joseph-TP The change to a/n/ac mixed has definitely helped smooth out the problem. So, it seems it has worked. I no longer have the weird connectivity problem mentioned in the original post.

 

As for Band 3, how do I go about enabling that? I don't see any option anywhere.

 

Thanks!

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#5
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Re:Archer AX23 - Weird Game Streaming Problem with Android Devices
Monday

Hi  @Mufaaf,

If you don't see band 3, you don't need to modify the channel for now.

We would like to escalate your case to the support engineers, and they will help follow it up, if you are willing to do further analysis, please check your inbox and respond.    

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