AX55, Power On, Internet On, Wi-Fi Light disappear.

AX55, Power On, Internet On, Wi-Fi Light disappear.

AX55, Power On, Internet On, Wi-Fi Light disappear.
AX55, Power On, Internet On, Wi-Fi Light disappear.
a week ago - last edited Tuesday
Model: Archer AX55  
Hardware Version:
Firmware Version:

I have problem with the router, previously was using Allo internet and now changed to Unifi. Router is connected to the Modem with internet access all this while.
But when cable plug into router, power on, but the rest of the wifi, internet are not in light.
Tried to reset factory, and click on Wi-Fi button. Nothing show.
Unable to track back the receipt where I purchased as few years ago.

Please assist.

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#1
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1 Accepted Solution
Re:AX55, Power On, Internet On, Wi-Fi Light disappear.-Solution
Tuesday - last edited Tuesday

HI  @Kyson,

If you have checked the WiFi button and reset the router, but still only power light up. It seems that router has hardware issue, please contact your local support for warranty consultation.

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#4
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3 Reply
Re:AX55, Power On, Internet On, Wi-Fi Light disappear.
a week ago

Hi  @Kyson,

If only wireless lights are off, please press and hold the Wi-Fi button for more than 2 seconds to turn on or off the wireless function of your router.

 

If lights are still off, please keep power on and Press and hold the reset hole until the Power LED blinks to reset the router to its factory default settings.

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#2
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Re:AX55, Power On, Internet On, Wi-Fi Light disappear.
a week ago
Hi Joseph, thanks for your reply. I have tried your suggestion but non of them work for me. Wi-Fi button press for 2 seconds or longer, light is not showing up. Factory reset, press and hold for until all the lighting blinks. But end up only "Power" light turn on, the rest are off. Anyway to figure out?
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#3
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Re:AX55, Power On, Internet On, Wi-Fi Light disappear.-Solution
Tuesday - last edited Tuesday

HI  @Kyson,

If you have checked the WiFi button and reset the router, but still only power light up. It seems that router has hardware issue, please contact your local support for warranty consultation.

Recommended Solution
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#4
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