Scrached PCB or anything else

Scrached PCB or anything else

Scrached PCB or anything else
Scrached PCB or anything else
a week ago - last edited a week ago
Tags: #PCB
Model: M7350  
Hardware Version: V8
Firmware Version:

I have installed first my device, worked without problem but when I wanted to remove the sim card it was stucked because of the adhesive paperback what I put on the sim card bracket.

I removed the SIM card with a screw driver but I have screched the PCB. After I put the next sim card is was written that no sim card inserted. (I have resetted, reinstalled, did everything after it, but still) So I guess it is becuase I scratched the PCB. 

If it is not problem what else can cause the problem? How can I solve it? What I assume some paper stucked under the sim card holder and it can also cause this problem but I have also brused inside the pocked and can not find anything.

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Re:Scrached PCB or anything else
a week ago

  @800152 

 

Hi, welcome to our community.

I am afraid the broken PCB is the reason. Also, as far as I know, that is against the waranty&replacement policy. You may consider another brand-new.

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#2
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