tplink Deco 75 pro one-unit Wi-Fi stopped working

tplink Deco 75 pro one-unit Wi-Fi stopped working

tplink Deco 75 pro one-unit Wi-Fi stopped working
tplink Deco 75 pro one-unit Wi-Fi stopped working
18 hours ago
Model: Deco XE75 Pro  
Hardware Version:
Firmware Version: 1.2.11 Build 20240724

Hi,

 

Need help one of the Deco units wifi stopped working after it was working fine for 8 months. the other  two are working fine .

1.All unites are hard wired cat 6 E.

2.Tried factory reset ,didint work .

3. Tried switiching off the on didnt work.

4. changed setting of Smart DHCP/Fast roaming Beamforwarding  that diid not work.

5. Latest software installed.

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Re:tplink Deco 75 pro one-unit Wi-Fi stopped working
8 hours ago

  @Zey1 

 

Hi, welcome to our community.

May I confirm how the wifi stopped working on the Deco unit?  How about the LED on it?

Did the Deco not broadcast wifi signal anymore? Can you share more details about the problem?

Thank you and best regards.

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#2
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Re:tplink Deco 75 pro one-unit Wi-Fi stopped working
6 hours ago

  @Marvin_S 

That's the problem led is working, unit is connected with other two units as shown in the app.

If I connect a tv with  cable cat 6e  the T.V works.

so I know its not a direct cable connection issue

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