AX73 Parental Controls not working as they should (new thread on instruction)

AX73 Parental Controls not working as they should (new thread on instruction)

AX73 Parental Controls not working as they should (new thread on instruction)
AX73 Parental Controls not working as they should (new thread on instruction)
a week ago - last edited Tuesday
Model: Archer AX73  
Hardware Version: V1
Firmware Version: 1.3.6 Build 20240407 rel.43274(4555)

I found this issue on a different thread but my parental controls are also acting up.  I started this thread on instruction from another thread with similar ussies.  My device wasn't listed amongst the ones that had updates to reslove the issues.

 

Parental controls are not showing up when devices are connectes and no usage data is being shown.

 

it is an Archer AX73 with the following firmware:

1.3.6 Build 20240407 rel.43274(4555)

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#1
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4 Reply
Re:AX73 Parental Controls not working as they should (new thread on instruction)
a week ago

Hi  @Cam975,

If you mean the traffic usage display for each device, sorry, there is no such feature yet.
The current related feature is Internet Usage Statistics: This shows who spent most of the time online or used the most traffic.

Thank you for your valuable comments, I will promptly report your feedback to the relevant technical department.

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#2
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Re:AX73 Parental Controls not working as they should (new thread on instruction)
a week ago

  @Joseph-TP   tether is showing very inconsistent usage data - see attached screenshot which shows zero usage for the month of November.  It shows this for many months.  The usage has been anything but.  If it were accurate it would show very high usage.  Something isn't quite right.

File:
Screenshot_2024-12-26-21-56-04-641_com.tplink.tether-edit.jpgDownload
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#3
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Re:AX73 Parental Controls not working as they should (new thread on instruction)
Tuesday

Hi  @Cam975,

 

Please check whether the records of monthly, weekly report and daily report in November are normal?
Are the relevant records in December normal?

In your case, I will contact you through your registered email address to collect Tether APP log for analysis, so that I can assist you more efficiently.

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#4
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Re:AX73 Parental Controls not working as they should (new thread on instruction)
Tuesday

  @Joseph-TP 

Thank you.  I have sent the logs as requested.

November showed no traffic usage at all (the preceding months also showed nothing) and December little to none also

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