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Wlan und Lan sehr langsam; vor allem im Download

Wlan und Lan sehr langsam; vor allem im Download

Wlan und Lan sehr langsam; vor allem im Download
Wlan und Lan sehr langsam; vor allem im Download
2024-12-24 12:35:22
Tags: #Network Connectivity #Installation
Model: TL-WPA8631P KIT  
Hardware Version: V4
Firmware Version: verschieden

Hallo,

da ich seitens des Supports keine Antwort mehr erhalte, versuche ich mein Glück hier.
Da ich vermutete, dass der TL-PA8010P defekt war, habe ich noch einen weiteren gekauft. Aber ohne Erfolg.

 

Hier die letzte Botschaft, die ich dem Support geschickt habe:

 

Verschiedene Fehler:

  • Ich habe jetzt die Verbindung NUR ZU DEM NEUEN TL-WP8631P um die internen Einstellungen zu bearbeiten.
    Mit allen anderen kann ich mich nicht verbinden, um die Einstellungen anzupassen. Das Emblem  Webseite erscheint in der TP-Link App nicht.
  • Wenn ich versuche auf die neue Firmware TL-WPA8631P KIT(EU)_V4_4.0.2 Build 20230817 zu aktualisieren, erhalte ich die Fehlermeldung „Update fehlgeschlagen“, auf allen Geräten.
  • Die Internetverbindung über Lan oder Wlan ist immer noch EXTREM langsam.
    • Ich habe entweder über einen Switch und auch direkt am Modem angeschlossen.
    • Ich habe auch ein neues LAN-Kabel angebracht
    • Da ich hier scheinbar keine Datei hochladen kann, hier die erhaltenen Geschwindigkeiten, an alle Geräten etwa gleich:
      2,4 GHz 40MHz Bandbreite: Download 2,9 Mbps, Upload 33,42 Mbps
      5 MHz 80 MHz Bandbeite: Download 1,65 Mbps, Upload 27,22 Mbps
      LAN Kabel: Download 1;01 Mbps, Upload 32,19 Mbps
      Die Verbindig zwischen dem 8010 und den verschieden anderen Geräten läuft e-verschieden, meist aber größer 750 Mbps.

 

Zur Info: die normale Geschwindigkeit per LAN vom PC direkt am Modem beträgt: Download 77,5 Mbps, Upload 29,02 Mbps.

 

Hat jemand eine Idee, woher das kommen könnte?. Das ist erst seit einer Woche so.

Vielen Dank für Eure Hilfe, beste Grüße und schöne Weihnachtsfeiertage.

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#1
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5 Reply
Re:Wlan und Lan sehr langsam; vor allem im Download
2024-12-26 02:10:32

 Hi @LeFagnard,

 

According to the translation of Google Translate, I think that your question is slow speed of powerline adapter. If there is any discrepancy, please describe it in English.

If you're experiencing low speed issues when connected to a TP-Link powerline device, there are several potential factors and troubleshooting steps you can take:
    1. Check powerline adapters' placement: Ensure that the powerline adapters are plugged directly into a wall outlet and not into power strips, surge protectors, or extension cords. 
    2. Test different electrical outlets and move them into the same room for comparison.
    3. Check powerline rates between the powerline devices via tpPLC utility/App, you could refer to this FAQ to understand the difference between powerline rate and actual internet speed: https://www.tp-link.com/support/faq/2928/
If the powerline rate is too low, refer to this FAQ to see if it will be better:What can I do if my powerline rate is very low? 
    4. If the wired speed is normal, only wireless connection is slow, please try to change the Wi-Fi channel and channel width on the powerline extender.
    5. Check available firmware updates and ensure the powerline adapter and extender are both using the latest firmware.

Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE550 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, ECO Mode, and More Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul
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#2
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Re:Wlan und Lan sehr langsam; vor allem im Download
2024-12-27 11:25:45 - last edited 2024-12-27 11:31:25

 Hi @Joseph-TP 

 

All what you say is alwaye done. The problem apears only since 14 days. Before all was normal.
For the tests​​​​​, the placement is... on the same line on 2 meters one from another and on 50 cm from the modem...
I send in my first text the speeds. For 2,4 GHz, 5 GHz and LAN, its +- the same: slower han 2 Mbps in download and more then 22 Mbps in upload. The speed between the poweline extender and the "base" is more than 600 Mbps. The normal speed direct from the modem is download 75 Mbps and upload 27 Mbps.
If you can see, it is the download that has big problems.

 

Second poblem: I bought a new kit to ensure that nothing was wrong wis the old. Nothing has changed with the speed.

I can only access the settings on the new extender. All the older ones cannot be accessed (any more).
As I want to make my settings manually, this is a big problem.

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#3
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Re:Wlan und Lan sehr langsam; vor allem im Download
2024-12-30 06:41:38

 Hi @LeFagnard,

Please refer to case 2 of What should I do if internet connection is slow when the device is connected to TP-Link Powerline Adapters?

Please collect the result of powerline rate and wired link speed of end-device.

 

If both devices have the same problem, it is most likely that there is a problem with the current power line environment, not the Powerline device.

Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE550 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, ECO Mode, and More Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul
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#5
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Re:Wlan und Lan sehr langsam; vor allem im Download
2024-12-30 10:44:36

Hi  @Joseph-TP 

 

 

I repeat, all was fine 14 days ago. The problem for ALL the TP-Links is slow from one day to the next... without any change og whatever. The same sockets, the same line, the same modem...
Even if i put one extender in two power sockets on 30 cm one from another and take all the others out, the problem subsists.

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#6
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Re:Wlan und Lan sehr langsam; vor allem im Download
2024-12-31 01:43:06

Hi @LeFagnard,

I really hope to help you solve the problem, but whether it is your newly purchased Powerline adapter or the Powerline adapter that worked properly before, you have the same problem. This means that there is probably interference in the powerline environment, so I suggest you test the Powerline rate to evaluate the power environment.

If you insist that it is a hardware problem with the Powerline adapter, you can consider contacting your local support to consult warranty service.

Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE550 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, ECO Mode, and More Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul
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#7
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Views: 143

Replies: 5

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