Hi  @AZFreitas,

According to the translation of Google Translate, I think that your question is the client list showing nothing. If there is any discrepancy, please describe it in English.

May I know if your network topology diagram is as follows:
Cable modem—router—)))((( client devices
(Note: — stands for wired connection,)))((( stands for wireless connection )

Have you tried restarting the router? You can also try resetting the router;

Your situation is usually caused by poor communication between the device and the router. Can you test whether you can stably ping AX23? The specific instructions are as follows: How to Use the Ping Command?

Please clear the page cache and turn on the stealth mode of browser to compare and see if the problem still exists?

  @Joseph-TP 

Thank you for for replay,

The problem is only when accessing via desktop browser, because it works on the mobile app.

So no need to reset or restarting....

I tried both Chrome and Firefox browsers in linux Ubuntu. I tried in stealth mode, same problem

Any other advise?