Deco X50-5G connectivity issues
I started discussion earlier ("Need "Reconnect 5G" button to the Deco app" "topic 717080") about need to force reconnection as 5G is lost every now and then. Now I have been using my deco for a bit longer time, and noticed that - in addition to the 5G issue - there seems to be some local network blackouts also, when I can't connect from my PC to Deco nor the other PC on my network. The blackout recovers after a while, but restoring 5G requires restarting the Deco.
I have some logs collected. I tried to attach some of the criticals from today, but attempt to post it is nagging about illegal external links.
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Hi, Nice to see you again.
I don't think the above logs have anything to do with " some local network blackouts- when I can't connect from my PC to Deco nor the other PC on my network".
As for "local blackout", can you constantly reproduce this issue?
If possible, could you please help me run a further test:
1. When the "local blackout" starts again, please go to Deco APP>More>System. On this page, it will display the CPU usage/Memory load. Will the CPU usage happen to spike to 100%?
Thank you very much and wait for your reply.
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I'll try to add some of the last critical log here, if this can pass the check
Last startup begins with line where time is not yet received from 5G and is in the past (I only bougth this Deco on November, and cleared the log yesterday)
Fri Oct 11 12:02:57 2024 user.crit : ntp check error!!!; errno(2): No such file or directory
From the moment of the WLAN blackout:
Sat Dec 7 11:12:39 2024 user.emerg : tp211,501[883]:
Sat Dec 7 11:12:40 2024 user.emerg : tp211,501[883]:
Sat Dec 7 11:12:41 2024 daemon.emerg camera_security[2015]: ERROR[init_handler 100] bluetooth and default_network all close now exit
Sat Dec 7 11:12:42 2024 user.emerg : tp259,505[815]:
Sat Dec 7 11:12:44 2024 daemon.emerg camera_security[2015]: Cannot find device ""
Sat Dec 7 11:12:45 2024 user.emerg : tp259,503[2911]:
Sat Dec 7 11:12:45 2024 user.emerg : tp259,504[2911]:
Sat Dec 7 11:12:45 2024 daemon.emerg camera_security[2015]: loading ipv6_firewall
Sat Dec 7 11:12:45 2024 user.emerg : tp289,502[3451]:
Sat Dec 7 11:12:45 2024 user.emerg : tp289,504[3451]:
Sat Dec 7 11:12:46 2024 user.emerg : tp211,21[883]: FTP
Sat Dec 7 11:12:47 2024 user.emerg : tp211,21[883]: TFTP
Sat Dec 7 11:12:47 2024 user.emerg : tp211,21[883]: H323
Sat Dec 7 11:12:47 2024 user.emerg : tp211,21[883]: RTSP
Sat Dec 7 11:12:47 2024 user.emerg : tp211,21[883]: SIP
Sat Dec 7 11:12:47 2024 user.emerg : tp211,21[883]: PPTP
Sat Dec 7 11:12:47 2024 user.emerg : tp211,21[883]: L2TP
Sat Dec 7 11:12:47 2024 user.emerg : tp211,21[883]: IPSEC
Sat Dec 7 11:12:49 2024 user.emerg : tp211,501[2723]:
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Hi, Nice to see you again.
I don't think the above logs have anything to do with " some local network blackouts- when I can't connect from my PC to Deco nor the other PC on my network".
As for "local blackout", can you constantly reproduce this issue?
If possible, could you please help me run a further test:
1. When the "local blackout" starts again, please go to Deco APP>More>System. On this page, it will display the CPU usage/Memory load. Will the CPU usage happen to spike to 100%?
Thank you very much and wait for your reply.
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- Report Inappropriate Content
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