Archer AX23 Not connecting to the Internet wifi working locally

Archer AX23 Not connecting to the Internet wifi working locally

Archer AX23 Not connecting to the Internet wifi working locally
Archer AX23 Not connecting to the Internet wifi working locally
3 weeks ago - last edited 2 weeks ago
Model: Archer AX23  
Hardware Version: V1
Firmware Version:

Was working fine and then internet goes to orange and have not been able to connect since.

Have rebooted, factory reset and still no luck.

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Re:Archer AX23 Not connecting to the Internet wifi working locally-Solution
2 weeks ago - last edited 2 weeks ago

 Hi @Ashlee28,

 

If the router has no internet or internet is offline, please try the steps below:

Orange/Red Internet light on the router:

    1. Identify whether your router or ISP is the problem by connecting your PC directly to the modem to check the internet access. If the Internet is not working, Contact your ISP.

    2. Turn off the Modem and the Router, then power on the Router, turn on the modem once the router is fully powered on.

    3. Log in to the web UI via http://tplinkwifi.net and follow the Quick Setup to set it up.

4. Please go to Advanced > Network > Internet > Mac Clone to clone the MAC address of your PC.  Please follow the FAQ: How do I configure MAC Address Clone on my TP-Link Archer Router?

Green Internet light on the router:

    1. Log in to the web management interface of the router (http://tplinkwifi.net), go to Advanced > Network > Internet > Advanced Settings > Change the DNS Servers into 1.1.1.1 and 8.8.8.8.

     2. Turn off the Modem and the Router, then power on the Router, turn on the modem once the router is fully powered on.

  Get more detailed steps from the FAQ: What should I do if I cannot access the internet through Wi-Fi router?

 

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Re:Archer AX23 Not connecting to the Internet wifi working locally-Solution
2 weeks ago - last edited 2 weeks ago

 Hi @Ashlee28,

 

If the router has no internet or internet is offline, please try the steps below:

Orange/Red Internet light on the router:

    1. Identify whether your router or ISP is the problem by connecting your PC directly to the modem to check the internet access. If the Internet is not working, Contact your ISP.

    2. Turn off the Modem and the Router, then power on the Router, turn on the modem once the router is fully powered on.

    3. Log in to the web UI via http://tplinkwifi.net and follow the Quick Setup to set it up.

4. Please go to Advanced > Network > Internet > Mac Clone to clone the MAC address of your PC.  Please follow the FAQ: How do I configure MAC Address Clone on my TP-Link Archer Router?

Green Internet light on the router:

    1. Log in to the web management interface of the router (http://tplinkwifi.net), go to Advanced > Network > Internet > Advanced Settings > Change the DNS Servers into 1.1.1.1 and 8.8.8.8.

     2. Turn off the Modem and the Router, then power on the Router, turn on the modem once the router is fully powered on.

  Get more detailed steps from the FAQ: What should I do if I cannot access the internet through Wi-Fi router?

 

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