Devices cannot see 5GHz-1 channel on AX6600

Devices cannot see 5GHz-1 channel on AX6600

Devices cannot see 5GHz-1 channel on AX6600
Devices cannot see 5GHz-1 channel on AX6600
3 weeks ago
Model: Archer AX90  
Hardware Version: V1
Firmware Version: 1.1.13 Build 20240509 rel.69123(4155)

HI,

All of my devices are unable to see my 5GHz-1 channel.  Both the 5GHz-1 and 5GHz-2 have the same settings.

WPA2-PSK[AES]

Transmit power - High

Channel width - 20/40/80

Channel - Auto

802.11a/n/ac mixed

 

But if I turn off 5GHz-2 channel, all of my devices (iphones iOS 18.1.1,  macbook OSX 14.7) are unable to see the 5GHz-1 channel.

Also my Sonos ERA 300 can't see either 5GHz channel.

 

I would appreciate any advice.

 

Cheers

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Re:Devices cannot see 5GHz-1 channel on AX6600
3 weeks ago

  @Ludite5 

 

Hi, welcome to our community.

we have created a ticket for you according to the email  address you registered on our community  to collect some information.

Please check and respond~

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