Synology NAS connectivity

Synology NAS connectivity

Synology NAS connectivity
Synology NAS connectivity
20 hours ago - last edited 6 hours ago
Model: Deco BE75  
Hardware Version: V5
Firmware Version: NA

Hi everyone. Quite a lot on various forums about Synology nas disappearing after upgrading from a conventional router network to a mesh. For anyone else struggling, the problem seems to be that the IP of the NAS gets lost behind the new LAN set up by the mesh network. So 192.168.0.xx becomes 192.168.68.xx. Easiest way to fix this is to plug in the NAS, connect by Ethernet cable to the primary mesh station, then factory reset the NAS. It will then appear in the list of discoverable devices in the tplink app. Reinstate your NAS preferences via a browser (NB "admin" and leave password blank), open any ports you need (via tplink app. NAT forwarding via Advanced menu) and everything should work as before. Hopefully. Happy Christmas everyone.

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1 Accepted Solution
Re:Synology NAS connectivity -Solution
11 hours ago - last edited 6 hours ago

  @Soluna 

 

This is an interesting idea and it will work, but as an owner of Synology NAS I would leave it as a last resort. Factory reset will wipe out all user data and files on NAS, which is not very desirable outcome.

 

Instead, to not get into the situation when NAS is not reachable, configure NAS to get IP address dynamically. Then, using IP address reservation feature on router or Deco mesh, make that IP address stick.

This way, if you have to replace router and new one (Deco or any other) does not run on same IP range, NAS will still be able to connect to router, obtain IP address and will be visible.

 

Below is screenshot of Synology NAS configuration setting for getting IP address dynamically from the router/WiFi mesh.

 

 

 

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Re:Synology NAS connectivity -Solution
11 hours ago - last edited 6 hours ago

  @Soluna 

 

This is an interesting idea and it will work, but as an owner of Synology NAS I would leave it as a last resort. Factory reset will wipe out all user data and files on NAS, which is not very desirable outcome.

 

Instead, to not get into the situation when NAS is not reachable, configure NAS to get IP address dynamically. Then, using IP address reservation feature on router or Deco mesh, make that IP address stick.

This way, if you have to replace router and new one (Deco or any other) does not run on same IP range, NAS will still be able to connect to router, obtain IP address and will be visible.

 

Below is screenshot of Synology NAS configuration setting for getting IP address dynamically from the router/WiFi mesh.

 

 

 

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Re:Synology NAS connectivity
2 hours ago

  @Alexandre. Hi Alexander. Yours is much the better solution but you have to configure the NAS as you say BEFORE trying to switch to a mesh network. Otherwise you have to reinstate the old router to connect to the NAS to make the changes. One other point. By "factory reset" I mean the reset achieved by pushing a paper clip into the small hole at the back of the box. This procedure deletes no files or data, only a few settings which are easily restored. I did this yesterday. All my files (music, photos, text, videos, etc) are unchanged.

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Re:Synology NAS connectivity
2 hours ago

  @Soluna 

To be clear: insert a paperclip into the hole at the back, press gently for four seconds until you hear a beep. Remove paperclip immediately. This will reset the DSM but delete no data. NAS will reboot. Use admin and enter no password to access and restore your settings. This is a Factory Reset. As Alexandre warns, it is possible to delete all data if you continue to hold the button after the beep for about 5 seconds. This is a Full System Reset. One way to ensure your data is safe is of course to remove the hard drive(s) before you do anything.

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