Archer B230 Hard disc problem

Archer B230 Hard disc problem

Archer B230 Hard disc problem
Archer B230 Hard disc problem
2024-11-14 08:59:52 - last edited 2024-11-15 12:02:01
Model: Archer BE230  
Hardware Version: V1
Firmware Version: 1.1.1 Build 20240912 rel.12553(4555)

Hello! I purchased a TP-Link Archer BE230 router and encountered some issues that I didn't have with ASUS routers. I have been using only ASUS routers for over 10 years. With my old router, I used a USB hard drive for Samba, formatted in ext4, and the ASUS router recognized it without problems. However, the TP-Link Archer BE230 doesn’t recognize the hard drive if it’s formatted in ext4. I also tried the exFAT format, but it still wasn’t detected. After formatting the hard drive to NTFS, it was recognized, but after restarting the router, it was no longer detected. I should mention that I tested several external hard drives, and they all have the same issue. I also have two ASUS routers at home, which do not have this problem. I would like to know if this router could be defective so that I know if I should return it to the store where I bought it.

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#1
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1 Accepted Solution
Solution to Archer B230 Hard disc Recognition problem-Solution
2024-11-15 12:01:57 - last edited 2024-11-15 12:02:01

Hell @UsAdrian and All,

 

If anyone else encounters USB Hard Drive recognition issues with the Archer BE230, please refer to the following article for a temporary solution:

What if Archer BE230 Doesn't Recognize a USB Drive?

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:Archer B230 Hard disc problem
2024-11-15 08:47:17

  @UsAdrian 

Hi,

Thank you so much for taking the time to post the issue on the TP-Link community!

 

To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue. The ticket ID is TKID241132371, please check your email box and ensure the support email is well received. Thanks!

 

Once the issue is addressed or resolved, welcome to update this topic thread with your solution to help others who may encounter the same issue as you did.

Many thanks for your great cooperation and patience!

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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Re:Archer B230 Hard disc problem
2024-11-15 09:11:21
Hello, I have received two emails from TP-Link on my email address. What should I do now? Should I wait for someone to contact me? I have also talked to TP-Link Romania, the distributor in the country where I purchased the router, and if the issue is not resolved, I will return this router within the 30-day legal period and switch back to ASUS. I used an ASUS router for over a year with a 1 TB hard drive connected via USB, formatted in ext4, and using Samba, without any issues. ASUS has a mature firmware that actually works without bugs. It’s pointless for the Archer BE230 router to have good hardware if the software is full of bugs.
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Re:Archer B230 Hard disc problem
2024-11-15 09:35:54

Hello @UsAdrian,

 

Our development team has provided beta software to address the issue you're experiencing.

 

We will email you the beta software. Please let us know if it resolves the issue. Thank you.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:Archer B230 Hard disc problem
2024-11-15 11:14:40
Hello, currently, the hard drive is recognized only if formatted as NTFS; EXT4 still doesn't work. Is there any way to make it recognized when formatted as EXT4 as well? I use Linux, and EXT4 is more advantageous for me than NTFS. What should I do now, stay with this beta version?
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Re:Archer B230 Hard disc problem
2024-11-15 11:44:50

@UsAdrian 

 

Happy to hear that the USB drive works properly now in NTFS.

 

However, the router currently doesn't support the EXT4 format. You can check the USB specifications at the link below:

https://www.tp-link.com/home-networking/wifi-router/archer-be230/#specifications

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Solution to Archer B230 Hard disc Recognition problem-Solution
2024-11-15 12:01:57 - last edited 2024-11-15 12:02:01

Hell @UsAdrian and All,

 

If anyone else encounters USB Hard Drive recognition issues with the Archer BE230, please refer to the following article for a temporary solution:

What if Archer BE230 Doesn't Recognize a USB Drive?

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#7
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