How to change account email?

How to change account email?

How to change account email?
How to change account email?
2024-11-11 08:19:49 - last edited 3 weeks ago
Model: Deco M9 Plus  
Hardware Version:
Firmware Version:

I need to change my account email and cannot figure how to do it. It feels like this should be easy. The account email is locked. How can I change the account e-mail? 

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#1
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1 Accepted Solution
Re:How to change account email?-Solution
2024-11-12 03:47:35 - last edited 3 weeks ago

  @MGoSv 

Hi, welcome to the community.

It is suggested to refer to How to change the owner account on Deco APP

Thank you very much and best regards.

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Re:How to change account email?-Solution
2024-11-12 03:47:35 - last edited 3 weeks ago

  @MGoSv 

Hi, welcome to the community.

It is suggested to refer to How to change the owner account on Deco APP

Thank you very much and best regards.

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Re:How to change account email?
2024-11-18 10:24:46
That link you refer to is outdated. The app doesn't even look like that nor does the options neither. In my app (I'm also struggling with changing owner) there is only the possibility to add manager. Nothing else.
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Re:How to change account email?
3 weeks ago

  @missmaddis 

Hi, Thank you very much for the update.

It might be related to the current firmware of your Deco M9 Plus. Is it on 1.2.11 or 1.6.4?

Wait for your reply and best regards.

 

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