I'm an owner of a X50-5G and it's been working flawlessly since last May when I first bought it. However, yesterday I started experiencing issues with it disconnecting from the WAN network (4G/5G). Usually I'd just reboot the thing, continue and forget about it, but it continued disconnecting several time during the evening.

This morning I started working on my computer and noticed that the network was already down. Rebooted the device and everything was ok again.

Then I started watching more closely how it operated and went to see system logs. There i saw it repeatedly recording something that looked like heat issues.

Can someone tell me if there's a fan problem or why is it heating up and recording error level logs.

 

Below is a snapshot from the log:

 

Thanks!

 

Fri Nov 1 12:45:18 2024 user.err : [fan-control]:at_cmd = :simplecom -c at+qtemp

Fri Nov 1 12:45:18 2024 user.err : [fan-control]:atResp = :at+qtemp

+QTEMP:"modem-lte-sub6-pa1","57"

+QTEMP:"modem-sdr0-pa0","0"

+QTEMP:"modem-sdr0-pa1","0"

+QTEMP:"modem-sdr0-pa2","0"

+QTEMP:"modem-sdr1-pa0","0"

+QTEMP:"modem-sdr1-pa1","0"

+QTEMP:"modem-sdr1-pa2","0"

+QTEMP:"modem-mmw0","0"

+QTEMP:"aoss-0-usr","56"

+QTEMP:"cpuss-0-usr","57"

+QTEMP:"mdmq6-0-usr","56"

+QTEMP:"mdmss-0-usr","57"

+QTEMP:"mdmss-1-usr","56"

+QTEMP:"mdmss-2-usr","56"

+QTEMP:"mdmss-3-usr","56"

+QTEMP:"modem-lte-sFri Nov 1 12:45:18 2024 user.err : [fan-control]:paMaxTemp = :57

Fri Nov 1 12:45:18 2024 user.err : [fan-control]:mdmMaxTemp = :56

Fri Nov 1 12:45:18 2024 user.err : [fan-control]:wifi0Temp = :71

Fri Nov 1 12:45:18 2024 user.err : [fan-control]:wifi1Temp = :64

Fri Nov 1 12:45:18 2024 user.err : [fan-control]:fan_status = :0

Fri Nov 1 12:45:18 2024 user.err : [fan-control]:closed->closed

Fri Nov 1 12:45:18 2024 user.err : [fan-control]:fan zero

Fri Nov 1 12:45:38 2024 user.err : [fan-control]:at_cmd = :simplecom -c at+qtemp

Fri Nov 1 12:45:38 2024 user.err : [fan-control]:atResp = :at+qtemp

+QTEMP:"modem-lte-sub6-pa1","57"

+QTEMP:"modem-sdr0-pa0","0"

+QTEMP:"modem-sdr0-pa1","0"

+QTEMP:"modem-sdr0-pa2","0"

+QTEMP:"modem-sdr1-pa0","0"

+QTEMP:"modem-sdr1-pa1","0"

+QTEMP:"modem-sdr1-pa2","0"

+QTEMP:"modem-mmw0","0"

+QTEMP:"aoss-0-usr","56"

+QTEMP:"cpuss-0-usr","57"

+QTEMP:"mdmq6-0-usr","56"

+QTEMP:"mdmss-0-usr","57"