M5 unable to use

M5 unable to use

M5 unable to use
M5 unable to use
3 weeks ago - last edited Thursday
Model: Deco M5  
Hardware Version: V8
Firmware Version: unsure

My DECO M5 stopped working after the adapter was plugged into a plug extender socket. It has no LED, only noises of beeping.

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1 Accepted Solution
Re:M5 unable to use-Solution
3 weeks ago - last edited Thursday

  @ryaazn 

Hi, Thank you very much for your feedback.

What kind of "plug extender socket" do you use? Can you share the model number or any pictures here?

 

Are there any other high-power home appliances plugged into the nearby sockets?

 

How many Deco M5 units do you have? Did all the them have the same issue?

Wait for your reply and best regards.

 

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#2
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Re:M5 unable to use-Solution
3 weeks ago - last edited Thursday

  @ryaazn 

Hi, Thank you very much for your feedback.

What kind of "plug extender socket" do you use? Can you share the model number or any pictures here?

 

Are there any other high-power home appliances plugged into the nearby sockets?

 

How many Deco M5 units do you have? Did all the them have the same issue?

Wait for your reply and best regards.

 

Recommended Solution
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#2
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