Deco X50-5G no mobile connection since the switch to "5G+ Gaming" Option from Telekom Germany

Deco X50-5G no mobile connection since the switch to "5G+ Gaming" Option from Telekom Germany

Deco X50-5G no mobile connection since the switch to "5G+ Gaming" Option from Telekom Germany
Deco X50-5G no mobile connection since the switch to "5G+ Gaming" Option from Telekom Germany
2024-10-17 22:48:37
Model: Deco X50-5G  
Hardware Version: V1
Firmware Version: 1.1.7

Hello,

I'm back with the next problem... :)

 

Yesterday I booked the new additional 5G+ Gaming option from Telekom in Germany to try out how Telekom's 5G SA network works, and after that I was no longer able to establish an internet connection with the Deco X50-5G. With the ZTE MC888Ultra (which I have available for testing) the connection to the mobile network works with 5G SA (although officially from Telekom it shouldn't work in a 5G router - only 5G NSA should work). APN "internet.t-d1.de" no longer works with the 5G+ Gaming option, so I can no longer get a public IPv4 address, but that's a problem with Telekom. Normally the router should be able to establish a connection with the APN "internet.v6.telekom" with IPv4/IPv6, but unfortunately the Deco X50-5G no longer does that. I had the option deleted by Telekom and the internet connection is working again to 5G NSA with both APN´s.

Does the firmware need to be adjusted in order to be able to reconnect to the Internet using Telekom's new option?

 

best regards

Paul

  1      
  1      
#1
Options
4 Reply
Re:Deco X50-5G no mobile connection since the switch to "5G+ Gaming" Option from Telekom Germany
2024-10-18 06:09:47

  @delong91 

Hi, Nice to see you again, and Thank you very much for the feedback.
I will report to the engineer first to see whether he could test for us. Will update here once there is any further reply.

Thanks again and Best regards.

  0  
  0  
#2
Options
Re:Deco X50-5G no mobile connection since the switch to "5G+ Gaming" Option from Telekom Germany
2024-10-18 18:14:35

  @David-TP 

 

Okay, thank you very much for the feedback. I will wait until there is an answer.

  0  
  0  
#3
Options
Re:Deco X50-5G no mobile connection since the switch to "5G+ Gaming" Option from Telekom Germany
2024-10-19 19:21:23

  @David-TP 

i have the exact same problem. deco 50X-5G V1.0
when i switch to 5G+ Gaming option from Telekom germany the Deco Router is just deco from that moment on. red led is on and not even Wifi is working anymore. tried the sim card in my mobile phone and it works with 4G (my phone doesnt support 5G). also resetting the router didnt work. after turning the option off the router worked fine again.

  1  
  1  
#4
Options
Re:Deco X50-5G no mobile connection since the switch to "5G+ Gaming" Option from Telekom Germany
2024-10-21 12:03:29

  @frieda 

Hi, Thank you very much for the feedback. I'd like to follow up on your case via email. Please check whether you have received my email later.

Best regards.

 

  0  
  0  
#5
Options

Information

Helpful: 1

Views: 184

Replies: 4

Related Articles