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Internet Connection and ISP Profile

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Internet Connection and ISP Profile

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Sam_Lai

2024-09-06 04:08:26 - last edited 2024-09-10 02:29:06

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Registered: 2024-09-06

Internet Connection and ISP Profile

2024-09-06 04:08:26 - last edited 2024-09-10 02:29:06

Model: Archer Air R5

Hardware Version: V1

Firmware Version:

I subscribed to CelcomDigi (Malaysia). They provided TP-Link EX510 as main wireless router.

However, I intended to replace it with Air Archer R5.

They gave me the username, password and VLAN ID.

But I encountered problem with Internet access. The system said no Internet connection.

I suspected it is related to ISP Profile as required in tplinkwifi.net setup process.

Please advise.

1 Accepted Solution

Sam_Lai

LV1

2024-09-06 12:29:47 - last edited 2024-09-10 02:29:06

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Re:Internet Connection and ISP Profile-Solution

2024-09-06 12:29:47 - last edited 2024-09-10 02:29:06

@Marvin_S Thank you for your help.

Marvin_S wrote

@Sam_Lai

Hi, thanks for posting question here.

You may refer to this guide to reconfigure Air Archer R5 for a try.

As EX510 is a customized model for some ISPs only, you may contact your ISP to confirm whether they have any limitation to other wireless routers.

And it is also suggested to contact local support for direct help.

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Marvin_S

2024-09-06 08:07:12

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Re:Internet Connection and ISP Profile

2024-09-06 08:07:12

@Sam_Lai

Hi, thanks for posting question here.

You may refer to this guide to reconfigure Air Archer R5 for a try.

As EX510 is a customized model for some ISPs only, you may contact your ISP to confirm whether they have any limitation to other wireless routers.

And it is also suggested to contact local support for direct help.

Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode.

Sam_Lai

LV1

2024-09-06 12:29:47 - last edited 2024-09-10 02:29:06

Posts: 2

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Solutions: 1

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Registered: 2024-09-06

Re:Internet Connection and ISP Profile-Solution

2024-09-06 12:29:47 - last edited 2024-09-10 02:29:06

@Marvin_S Thank you for your help.

Marvin_S wrote

@Sam_Lai

Hi, thanks for posting question here.

You may refer to this guide to reconfigure Air Archer R5 for a try.

As EX510 is a customized model for some ISPs only, you may contact your ISP to confirm whether they have any limitation to other wireless routers.

And it is also suggested to contact local support for direct help.

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