@bc2planker 

 

 

I have a mesh home network consisting of 4 Deco X55's which ! auto updated last night and I immediately had trouble with internet speeds. Tried rebooting them all through the app as well as hard reboots by disconnecting power to no avail. I have another backup router for another area of the house which was working fine,so I knew my ISP service was fine.

 

I Googled the issues and saw a number of people in same boat who did a factory reset of the all of their Deco satellites and said it fixed the problem. I didnt want to do that and saw one thing about making changes in the QoS settings and found that the "Total Bandwidth" was set to 0.1 mbps down and 0.1 mbps up, which is supposed to be total available bandwidth from your ISP. I simply changed both down and up to 1000 and it started working. 

 

Looks like the firmware update reset the QOS seetings to 0.1Mbps and changing this to 1000 fixed the issue for sure. 

 

 

  @kitofer 

 

Thank you! I wish I had found that advice before I did the factory reset, although I believe I looked at QoS settings as I was troubleshooting, and it was disabled (I don't use it).

Same here! TpLink, please send a fix soon. You should consider allowing downgrading firmware at least :(

  @Phedericvs I had nothing but problems with my X55 update.  The remote units would be green but not have internet access, or would show connected after rebooting everything for a short time but Internet was only on the wired connections.  Wifi connections would just hang.   Occasionally after many tries I'd see a wireless node to master connection but when I'd connect an ethernet cable the light stayed green but nothing would work to get it back, including factory resets.   Also at random the nodes would disconnect and not reconnect.  

 

I have not yet had a firmware update that didn't take hours to resolve all the problems it introduces.  Had I listened to my gut instinct a year ago after the first update, I would've just sent them back to Amazon for a refund.  I stupidly thought it was just an anomoly.

 

All that aside, Tonight's debacle was seemingly fixed by going back the previous firmware.  At least the Deco site has them available.  Interestingly enough, the problem I wanted to resolve with the original firmware update was to fix the connected client display.  After reverting only the master back to the previous version, all the clients appear now and performance actually seems to be a bit better.   Not worth the four hours of hassle this took though, but maybe this will help save someone else so much wasted time.

 

TP-Link/Deco if you're reading this, other than doing real pre-release testing with real users, how about also giving a backup/restore option so we don't have to re-enter all the settings and remap the address reservations & IPs?  The collective time wasted by all the users with firmware update issues amounts to at least 10's of thousands of hours.