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Deco M4 not getting WAN ip address

Deco M4 not getting WAN ip address

Deco M4 not getting WAN ip address
Deco M4 not getting WAN ip address
2024-07-11 13:11:27
Model: Deco M4  
Hardware Version: V2
Firmware Version: 1.7.0

I'm using Deco M4 (v2) beta firmware 1.7.0 but the problem is that when i reboot main deco so the WAN ip address take time to obtain and also i tried static ip address but until the port (53) not coming back online so i can't able to access internet connection and also i tried to change WAN port and changing MTU but nothing work for me and also i tried Google DNS and Cloudflare DNS.  Can you help? Screenshot attached for reference.

 

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#1
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Re:Deco M4 not getting WAN ip address
2024-07-12 02:51:14

  @ARGamingPK1 

Hi, Nice to see you again, and Thank you for the message.

The support ticket has been forwarded to the senior engineer for further assistance. Please check the email later for more suggestions.

 

By the way, May I know who is your internet service provider?
Can you reply the email with the MAC address of your main Deco M4 as well as the TP-Link email ID for the Deco APP?

Thank you very much and best regards.
 

▶Check What's Currently Going on With Deco ▶Deco Starts Supporting Changing Wireless Channels! ▶KidShield Now Open for Trial! Try to leave a Message if urgent help is required.
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#2
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Re:Deco M4 not getting WAN ip address
2024-07-12 09:39:42

  @David-TP My internet service provider is (Transworld Home) and my email address of TP-LINK Deco App is argamingpakistan@gmail.com 

and my main Deco MAC address is in the screenshot below. Currently i'm using Access Point Mode.

 

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