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Fequent loss of internet connection

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Fequent loss of internet connection

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Fequent loss of internet connection
Fequent loss of internet connection
2024-06-17 10:02:09
Model: Archer C1200  
Hardware Version: V2
Firmware Version: 2.0.3 Build 20211219 Rel. 67401 (EU)

Hello,

My router often loses Internet connection for several seconds and then regains it again. The company that provides me with the Internet has already replaced the modem and in its opinion there are no problems with the Internet connection.
I have little experience and I don't know what to check next - maybe someone with more experience will give me some advice.
I am attaching the logs:

 

Hardware Version: Archer C1200 v2.0
Software Version: 2.0.3 Build 20211219 Rel. 67401

2024-06-17 10:44:29 led-controller[692]: <6> 288051 Start to run WAN1_ON
2024-06-17 10:44:29 led-controller[692]: <7> 288004 WAN1_ON is found
2024-06-17 10:44:29 led-controller[692]: <7> 288003 Led rule name is WAN1_ON
2024-06-17 10:44:29 led-controller[692]: <7> 288001 Receive data length = 132
2024-06-17 10:44:29 led-controller[692]: <6> 288051 Start to run WAN0_OFF
2024-06-17 10:44:29 led-controller[692]: <7> 288004 WAN0_OFF is found
2024-06-17 10:44:29 led-controller[692]: <7> 288003 Led rule name is WAN0_OFF
2024-06-17 10:44:29 led-controller[692]: <7> 288001 Receive data length = 132
2024-06-17 10:44:11 led-controller[692]: <6> 288051 Start to run WAN1_OFF
2024-06-17 10:44:11 led-controller[692]: <7> 288004 WAN1_OFF is found
2024-06-17 10:44:11 led-controller[692]: <7> 288003 Led rule name is WAN1_OFF
2024-06-17 10:44:11 led-controller[692]: <7> 288001 Receive data length = 132
2024-06-17 10:44:11 led-controller[692]: <6> 288051 Start to run WAN0_ON
2024-06-17 10:44:11 led-controller[692]: <7> 288004 WAN0_ON is found
2024-06-17 10:44:11 led-controller[692]: <7> 288003 Led rule name is WAN0_ON
2024-06-17 10:44:11 led-controller[692]: <7> 288001 Receive data length = 132
2024-06-17 10:41:08 led-controller[692]: <6> 288051 Start to run WAN1_ON
2024-06-17 10:41:08 led-controller[692]: <7> 288004 WAN1_ON is found
2024-06-17 10:41:08 led-controller[692]: <7> 288003 Led rule name is WAN1_ON
2024-06-17 10:41:08 led-controller[692]: <7> 288001 Receive data length = 132
2024-06-17 10:41:08 led-controller[692]: <6> 288051 Start to run WAN0_OFF
2024-06-17 10:41:08 led-controller[692]: <7> 288004 WAN0_OFF is found
2024-06-17 10:41:08 led-controller[692]: <7> 288003 Led rule name is WAN0_OFF
2024-06-17 10:41:08 led-controller[692]: <7> 288001 Receive data length = 132
2024-06-17 10:40:28 led-controller[692]: <6> 288051 Start to run WAN1_OFF
2024-06-17 10:40:28 led-controller[692]: <7> 288004 WAN1_OFF is found
2024-06-17 10:40:28 led-controller[692]: <7> 288003 Led rule name is WAN1_OFF
2024-06-17 10:40:28 led-controller[692]: <7> 288001 Receive data length = 132
2024-06-17 10:40:28 led-controller[692]: <6> 288051 Start to run WAN0_ON
2024-06-17 10:40:28 led-controller[692]: <7> 288004 WAN0_ON is found
2024-06-17 10:40:28 led-controller[692]: <7> 288003 Led rule name is WAN0_ON
2024-06-17 10:40:28 led-controller[692]: <7> 288001 Receive data length = 132
2024-06-17 10:38:26 led-controller[692]: <6> 288051 Start to run WAN1_ON
2024-06-17 10:38:26 led-controller[692]: <7> 288004 WAN1_ON is found
2024-06-17 10:38:26 led-controller[692]: <7> 288003 Led rule name is WAN1_ON
2024-06-17 10:38:26 led-controller[692]: <7> 288001 Receive data length = 132
2024-06-17 10:38:26 led-controller[692]: <6> 288051 Start to run WAN0_OFF
2024-06-17 10:38:26 led-controller[692]: <7> 288004 WAN0_OFF is found
2024-06-17 10:38:26 led-controller[692]: <7> 288003 Led rule name is WAN0_OFF
2024-06-17 10:38:26 led-controller[692]: <7> 288001 Receive data length = 132
2024-06-17 10:37:47 led-controller[692]: <6> 288051 Start to run WAN1_OFF
2024-06-17 10:37:47 led-controller[692]: <7> 288004 WAN1_OFF is found
2024-06-17 10:37:47 led-controller[692]: <7> 288003 Led rule name is WAN1_OFF
2024-06-17 10:37:47 led-controller[692]: <7> 288001 Receive data length = 132
2024-06-17 10:37:47 led-controller[692]: <6> 288051 Start to run WAN0_ON
2024-06-17 10:37:47 led-controller[692]: <7> 288004 WAN0_ON is found
2024-06-17 10:37:47 led-controller[692]: <7> 288003 Led rule name is WAN0_ON
2024-06-17 10:37:47 led-controller[692]: <7> 288001 Receive data length = 132
2024-06-17 10:34:33 led-controller[692]: <6> 288051 Start to run WAN1_ON
2024-06-17 10:34:33 led-controller[692]: <7> 288004 WAN1_ON is found
2024-06-17 10:34:33 led-controller[692]: <7> 288003 Led rule name is WAN1_ON
2024-06-17 10:34:33 led-controller[692]: <7> 288001 Receive data length = 132
2024-06-17 10:34:33 led-controller[692]: <6> 288051 Start to run WAN0_OFF
2024-06-17 10:34:33 led-controller[692]: <7> 288004 WAN0_OFF is found
2024-06-17 10:34:33 led-controller[692]: <7> 288003 Led rule name is WAN0_OFF
2024-06-17 10:34:33 led-controller[692]: <7> 288001 Receive data length = 132
2024-06-17 10:33:53 led-controller[692]: <6> 288051 Start to run WAN1_OFF
2024-06-17 10:33:53 led-controller[692]: <7> 288004 WAN1_OFF is found
2024-06-17 10:33:53 led-controller[692]: <7> 288003 Led rule name is WAN1_OFF
2024-06-17 10:33:53 led-controller[692]: <7> 288001 Receive data length = 132
2024-06-17 10:33:53 led-controller[692]: <6> 288051 Start to run WAN0_ON
2024-06-17 10:33:53 led-controller[692]: <7> 288004 WAN0_ON is found
2024-06-17 10:33:53 led-controller[692]: <7> 288003 Led rule name is WAN0_ON
2024-06-17 10:33:53 led-controller[692]: <7> 288001 Receive data length = 132

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Re:Fequent loss of internet connection
2024-06-18 03:12:46

  @mad80 

 

Hi, thanks for posting question here.

There are a few different cases related with unstable connection, including WAN connection unstable and wireless client devices unstable.

According to your log, it seems to be the WAN connection unstable. When the internet drops, can you see the Internet LED turns red/orange?

If so, here are some suggestions for your reference:

    1) Connect a PC directly into your modem to verify if your ISP Internet is stable.

    2) Make sure the Ethernet cable between your modem and the Router is connected properly, replaced old cables with new ones.

    3) Change the DNS Server of the Router, login the web management interface of the Router, go to Advanced > Network > Internet > Advanced Settings, change the two DNS Servers into 1.1.1.1 and 8.8.8.8.

    4) Go to Advanced > System > Firmware Update to upgrade the firmware of the Router.

 

 

 

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