NAS Not Visible on Network when Connected to AX55

NAS Not Visible on Network when Connected to AX55

NAS Not Visible on Network when Connected to AX55
NAS Not Visible on Network when Connected to AX55
2024-05-20 08:25:59
Model: Archer AX55 Pro  
Hardware Version: V1
Firmware Version:

Hi,

I have just installed an AX55 in access point mode which has a few devices connected to it of which one is a NAS. The problem is the NAS is no longer seen in the Windows network group or by any TV devices that connect to it. I can manually access it by typing in the IP address in windows but it never shows as a connected device in the windows network folder.

 

The AX55 has just replaced an Archer C7 that never had the issue. I've tried factory resets etc but it is still the same. Another issue is when I try to access the AX55 settings page I always get the 'Trying to Connect to your Router' page and have to refresh to bring up the log-in page. clearing the browser cache makes no difference

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Re:NAS Not Visible on Network when Connected to AX55
2024-05-21 11:23:21 - last edited 2024-05-21 11:24:04

  @John1967 

 

Hi, thanks for posting question here.

You may refer to the FAQ to check.

Also, please update firmware to the latest.

 

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Re:NAS Not Visible on Network when Connected to AX55
2024-05-21 11:52:41

  @Marvin_S 

 

Hi Marvin,

Thank you for the response. The device does have the latest firmware.

 

The FAQ link doesn't really help as it refers to windows. It's not just windows machines that don't see the NAS, it is also smart TV's that no longer see it but all devices see the NAS if I switch back and connect to the Archer C7.

 

Thanks,

John

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Re:NAS Not Visible on Network when Connected to AX55
2024-05-29 08:51:37

  @John1967 

 

Hi John, what is the model and Partition Format of your NAS?

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Re:NAS Not Visible on Network when Connected to AX55
2024-05-29 13:21:08
Hi, This is a Terramaster F2-212 running the latest O/S. Drives are Btrfs format. Thanks, John
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