I have a fibre connection coming into my home from Bell Canada. I'm told I have to use their fiber modem regardless as it has management software and remote access tools for Bell support.

I'm trying to connect my new AX55 router to my Bell Giga Hub router by running the supplied ethernet cable to a port on the Bell router and into the WAN port on the AX55.

Of course the Bell router assigns an IP address to the AX55. I've tried to access the AX55 in a browser to 192.168.0.1, 192.168.1.1, tplinkwifi.net and of course with the IP address assigned by the Bell router. None of them get a reply. That is to say I get a tplinkwifi.net homepage saying my router is not connected.

My IP Scanner confirms the IP address of the AX55 in this case 192.168.2.30 but you can't even ping it even though the IP address has been assigned and the IP scanner confirms it.

Eventually I want to put the Bell router into bridge mode, but I don't want to do that yet until I can reach the AX55.

Any ideas on what's wrong?

Any help appreciated.

Kerry