SIP ALG

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
12

SIP ALG

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
SIP ALG
SIP ALG
2024-03-04 05:29:04
Model: Archer AX12  
Hardware Version:
Firmware Version:

Hi! I just bought this new TP-link router because the option to turn off the SIP ALG on my ISP router is not working. After disabling it on TP-Link router, i tried rebooting the router and then run a test for SIP ALG and it's still getting detected. Can anyone help? Thank you in advance!

  0      
  0      
#1
Options
13 Reply
Re:SIP ALG
2024-03-04 07:54:58

  @frootieeloops 

 

You can try disabling UPnP feature as well:

 

 

If this was helpful click once on the arrow pointing upward. If this solves your issue, click once the star to mark it as a "Recommended Solution".
  0  
  0  
#2
Options
Re:SIP ALG
2024-03-04 10:47:57

  @terziyski Hi! It's actually turned off and the SIP ALG is stil being detected. Do you know other ways to solve this? Thank you!

 

  0  
  0  
#3
Options
Re:SIP ALG
2024-03-04 14:56:22 - last edited 2024-03-04 15:12:49

  @frootieeloops

 

Can you confirm how did you test the SIP ALG is still enabled on the router after you've disabled it ?

Describe your network topology.

 

If this was helpful click once on the arrow pointing upward. If this solves your issue, click once the star to mark it as a "Recommended Solution".
  0  
  0  
#4
Options
Re:SIP ALG
2024-03-04 15:10:01

  @terziyski Hi! I did use the sip alg test from RingLogix.  

The results are:

 

SIP UDP ALG TEST RESULT: TRUE

SIP TCP ALG TEST RESULT: FALSE

 

And i was told that it should be both FALSE for it to work.

 

I also want to add that i use this Archer router as a 2nd router since i cannot turn off the SIP ALG from my ISP'a router.

  0  
  0  
#5
Options
Re:SIP ALG
2024-03-04 18:14:56 - last edited 2024-03-04 18:23:45

  @frootieeloops 

 

So your topology is: ISP router=>AX12=>your PC - Is that correct ?

If you connect only AX12 wihoout using your ISP router - can you do the same test.

This web based test seems to be easy to execute - mcstest.visualware<dot>com/myspeed/myvoiph5_g711_sipalg<dot>html

Apart from that are you experiancing any issues that you want to disable SIP ALG ?

If this was helpful click once on the arrow pointing upward. If this solves your issue, click once the star to mark it as a "Recommended Solution".
  0  
  0  
#6
Options
Re:SIP ALG
2024-03-04 18:20:34

  @terziyski Hi! Yes that's correct.

 

"If you connect only AX12 wihoout using your ISP router - can you do the same test."

--- That's what im trying to figure out. I don't know how to do it that's why i use AX12 as a second modem. Are you able to show me steps on how?

 

"Apart from that are you experiancing any issues that you want to disable SIP ALG ?"

--- None. just want to disable SIP ALG because i need it for my work. 

  0  
  0  
#7
Options
Re:SIP ALG
2024-03-04 18:27:17

  @frootieeloops

 

What's your ISP internet connection type ? (Dynamic IP, PPPoE, etc.)

You can configure the same on your AX12 to replace your ISP router.

Unless it's of type that AX12 doesn't support you should be able to swap the devices.

If this was helpful click once on the arrow pointing upward. If this solves your issue, click once the star to mark it as a "Recommended Solution".
  0  
  0  
#8
Options
Re:SIP ALG
2024-03-04 18:30:05

  @terziyski i think mine is Dynamic IP. this is what my router detected when i was setting it up.

 

im very new to all of this that's why i been reading and asking questions a lot. 

  0  
  0  
#9
Options
Re:SIP ALG
2024-03-04 18:31:52

  @frootieeloops 

 

What's your ISp router make and model. This should be printed on its bottom sticker.

If this was helpful click once on the arrow pointing upward. If this solves your issue, click once the star to mark it as a "Recommended Solution".
  0  
  0  
#10
Options
Re:SIP ALG
2024-03-04 18:34:03

  @terziyski im not sure if you're familiar with it but it's "ZXHN F60L"

  0  
  0  
#11
Options

Information

Helpful: 0

Views: 1705

Replies: 13

Related Articles