Archer TBE550E/The First WiFi 7 Bluetooth 5.4 PCIe Adapter

Archer TBE550E/The First WiFi 7 Bluetooth 5.4 PCIe Adapter

18 Reply
Re:Archer TBE550E/The First WiFi 7 Bluetooth 5.4 PCIe Adapter
hace una semana
Reinstalling the card and using a different usb port didn't resolve the issue. Although not so often as the last couple of days, bluetooth still disappears and pops-up once in a while.
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#13
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Re:Archer TBE550E/The First WiFi 7 Bluetooth 5.4 PCIe Adapter
hace una semana - last edited hace una semana

  @KL643 

Hi, Thanks for the update.

I'd like to follow up on your case via email and ask the engineer for more advice.

Please check whether you can receive my email later.

At the same time, May I know the model number of your computer and system info?

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Best regards.

 

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#14
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Re:Archer TBE550E/The First WiFi 7 Bluetooth 5.4 PCIe Adapter
hace una semana

  @David-TP 

 

Hi, thanks for your help. I'll be away from home the next couple of days. When I'm back next week, I'll provide the info. Enjoy your weekend!

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#15
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Re:Archer TBE550E/The First WiFi 7 Bluetooth 5.4 PCIe Adapter
Monday - last edited Monday

Hi David, Quick update from my side. Today I got home and did some testing. It looks like my Logitech craft keyboard was the issue. It was connected to my computer using the Unifying USB receiver. Today I removed it and connected my keyboard using bluetooth. It looks like this solves the problem for me. If it stays like this, I'll let you know. BR

 

Edit : Just had my first hick-up of the day

 

I've sent an email for support

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#16
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Re:Archer TBE550E/The First WiFi 7 Bluetooth 5.4 PCIe Adapter
Tuesday

  @KL643 

Hi, Thank you very much and the email with the computer system information has been received.

Please also keep me updated on whether TBE550 has worked well since removing the Unifying USB receiver.

Best regards.

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#17
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Re:Archer TBE550E/The First WiFi 7 Bluetooth 5.4 PCIe Adapter
Ayer - last edited Ayer

  @David-TP 

 

This morning I installed the latest drivers but my issue is still there. (Beta Archer TBE550E_V1_20241010_Win11 )

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#18
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Re:Archer TBE550E/The First WiFi 7 Bluetooth 5.4 PCIe Adapter
Hace 23 horas

  @KL643 

Hi, Thanks for the update.

Last time you mentioned:

"It looks like my Logitech craft keyboard was the issue. It was connected to my computer using the Unifying USB receiver. Today I removed it and connected my keyboard using bluetooth. It looks like this solves the problem for me.“

So currently, without the Unifying USB receiver, the original issue is repeated again, right?

How often does this issue occur now?

 

Wait for your reply and best regards.

 

 

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#19
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Re:Archer TBE550E/The First WiFi 7 Bluetooth 5.4 PCIe Adapter
Hace 20 horas - last edited Hace 11 horas

  @David-TP Hi, yes, after removal of the Unifying USB receiver , it still drops once in a while. (about 2 to 3 times a day).

 

Edit : make it 5 times a day..

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#20
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