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Weekly report data usage

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Weekly report data usage

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Weekly report data usage
Weekly report data usage
2024-01-22 19:43:04
Tags: #datausage
Model: Deco X60  
Hardware Version: V3
Firmware Version: 1.2.4

Hello

 

I face an interesting problem regarding with my Deco x60. When I get the weekly report on my android phone, I can click on the notification and check data usage of each individual device in my network.

 

But when I go to report throug the app menu I cannot see data usade. Report only shows connected devices but data usage is not available.

 

This is what I see ckicking the notification. 

 

 

This is what I see through the app clicking the reports section.

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2 Reply
Re:Weekly report data usage
2024-01-23 06:16:57 - last edited 2024-01-23 06:56:43

  @sakirimren 

Hi, Thank you very much for the feedback.

Is there any chance that you could record a video clip or video link for me?

I tested on my side and I saw the same weekly"network" report in both the "Messages" notification and "Reports".

 

PS: I happen to see another similar post https://community.tp-link.com/en/home/forum/topic/652040.

The "Consumption of Traffic" is not supposed to appear in the Weekly report and I will check with the engineers first to see what might be the problem.

Thank you very much and best regards.

 

▶Check What's Currently Going on With Deco ▶Deco Starts Supporting Changing Wireless Channels! ▶KidShield Now Open for Trial! Try to leave a Message if urgent help is required.
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#2
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Re:Weekly report data usage
2024-01-23 20:05:45

  @David-TP I can only reach data usage when app sends me an android notification so it is not possible to make a video now. If I follow the message icon in the app and select weekly report notification I get exact same report as reports menu.

 

O guess somehow amdroid notification shpws monthly report (my device is new I do not have monthly report yet) instead of weekly report. I get that notification once a week. But if data is available weekly why it is not in weekly report?

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