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No internet after firmware update X55- Deco X55(US)_V1.6_1.4.1 Build 20231122

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No internet after firmware update X55- Deco X55(US)_V1.6_1.4.1 Build 20231122

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No internet after firmware update X55- Deco X55(US)_V1.6_1.4.1 Build 20231122
No internet after firmware update X55- Deco X55(US)_V1.6_1.4.1 Build 20231122
2023-12-29 19:57:00
Tags: #Firmware Update
Model: Deco X55  
Hardware Version: V1
Firmware Version: Deco X55(US)_V1.6_1.4.1 Build 20231122

The new firmware update bricked my X55 (hardware v 1.6) system. There's no blinking light by the ethernet cable on the X55. The same ethernet cable out of the mdem still blinking. I can conect to the network but no data isbeing transmitted. How can I downgrade to the old firmware? The new firmaware doesn't work at all.

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Re:No internet after firmware update X55- Deco X55(US)_V1.6_1.4.1 Build 20231122
2024-01-02 10:02:41

  @decodave 

Hi, how about the LED light on the main Deco? is it solid red or green?

"There's no blinking light by the ethernet cable on the X55. The same ethernet cable out of the modem still blinking." There hasn't been any Ethernet port on Deco. May I know which light you refer to?

Have you tried to unplug Deco and connect to a laptop to see whether the internet works?

It is also suggested to refer to this link:

Unable to connect to the Internet

Thank you very much and best regards.

▶Check What's Currently Going on With Deco ▶Deco Starts Supporting Changing Wireless Channels! Deco BE85_1.1.1 Supports WireGuard VPN,Channel Selection and Matter Deco BE65_V2_1.1.0 Supports WireGuard VPN, Channel Selection and More ▶Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.
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Helpful: 1

Views: 528

Replies: 1

Tags

Firmware Update
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