Home Network Community > All Threads > Parental controls not working on AX20
< All Threads

Parental controls not working on AX20

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Parental controls not working on AX20

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Parental controls not working on AX20
Parental controls not working on AX20
2023-12-19 07:32:12
Tags: #Parental Control
Model: Archer AX20  
Hardware Version: V2
Firmware Version: 2.1.7 Build 20230829 rel.73104(5553)

Parental controls not work on AX20.  Wheneven I enable the it, Internet are stopped for ALL devices on the network.  It says "You're not allowed to surf the net during this time.  You can get back online when Bed Time is over.  I've tried putting the device in a Parental Control Profile specifying 7x24 internet access, not setting the internet access period or removing the device from the profile, the device still can't access the Internet.  So I can only disable the Parental Control feature for now. 

  1      
 
  1      
 
#1
Options
2 Reply
Re:Parental controls not working on AX20
2023-12-19 11:23:36

If none of the above steps resolves the issue, it's advisable to contact the router manufacturer's support. They may provide specific guidance for your router model or be aware of any known issues and solutions. If the router's built-in parental controls continue to cause problems, you might consider using alternative parental control solutions. There are third-party parental control apps and software that you can install on individual devices to manage internet access.

  0  
  0  
#2
Options
Re:Parental controls not working on AX20
2023-12-20 08:06:57

  @Tin 

 

Hi, may I have a screenshot of your parental control settings? and you mean the devices under the parental control device list cannot access any internet at any time, right?

 

Please make sure the router system time is correct.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
  0  
  0  
#3
Options

Information

Helpful: 1

Views: 688

Replies: 2

Tags

Parental Control
Related Articles
Parental controls not working?
56343 9
Parental Controls Stopped Working
1237 0
Parental controls?
406 0
Parental Controls not working on Brand New router
570 0
Parental Controls not working
606 0
Parental controls not working
514 0
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.